IRCTC is short for Indian Railway Catering and Tourism Corporation Ltd. which was set up by the Indian Government, more specifically the Railway Ministry so that users can book tickets online. It is a portal that also has been developed for tourism and catering activities in the railway. IRCTC caters more than 15 million users daily. People come to the portal to book train tickets, book flight tickets, book a cab or a bus, check ticket availability and much more. You need to sign up on IRCTC to avail those facilities. There may be times where agents or customers are unable to book ticket, unable to check ticket availability, unable to check PNR status and more issues can arrise. But no need to worry since IRCTC has provided a proper customer care service so that it can help those millions properly. Please read our post below for IRCTC Customer care and IRCTC toll free number details. Also get IRCTC email id and IRCTC head office details.
IRCTC Toll Free Number (All India)
You can use your mobile phone or landline to dial the IRCTC toll free number anywhere from India. This service is free of cost and your mobile will not be charged any money. A IVR would be connected and you need to select the appropriate option to talk to customer care representative.
1800 111 139
IRCTC Customer Care Number (Pan India)
In case the toll free number is inaccessible, you can dial any number mentioned below to contact IRCTC customer care and you can respond with your quewries to the customer care guys.
- 011 393-40000 (Pan India IRCTC Customer Care Service)
- 011 233-40000 (Pan India IRCTC Customer Care Service)
- 044 253-00000 (IRCTC Chennai Customer Care service)
IRCTC Helpline Number (All Purpose)
You can dial these numbers mentioned below if you have any feedback / complaints / appraisal of any kind. Their helpline numbers are available all days of the week 24×7.
IRCTC 24×7 Helpline Number: 011 393-40000 / 011 233-40000
IRCTC Fax Number: 011 233-45400
IRCTC Chennai Customer Care Number: 044 253-00000
IRCTC Email Id / IRCTC Email Address
IRCTC also responds to queries on email for users who have booked tickets through the IRCTC website online.
E-ticket / I-Ticket: firstname.lastname@example.org
E-ticket Cancellation: email@example.com
Shubhyatra Users: firstname.lastname@example.org
Seaonal Ticket (Mumbai Suburban): email@example.com
IRCTC Office Address / IRCTC Corporate Office (Registered)
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,
New Delhi – 110 001.
Telephone No.: 011 233-11263/233-11264
Fax No.: 011 233-11259
IRCTC Official Website Address Link
IRCTC SBI Card Helpline
In case you have not received the IRCTC SBI card in under 1 month from the date of registration then you can call the IRCTC SBI card customer care numbers mentioned below:
- 0124 390-21212
- 1800 180 1295 (Toll free from MTNL / BSNL)
You can also contact them with your queries or issues related to your IRCTC SBI Card via email ids mentioned below:
All your queries related to IRCTC will be almost sorted with the above mentioned contact details. IRCTC customer care team is strong and has a workforce of more than 15000 employees of which a decent amount of people work for IRCTC customer care. The IRCTC customer care numbers are accessible from Agra, Udaipur, Hyderabad, Madurai, Mangalore, Ghaziabad, Gujarat, Kanpur, Coimbatore, Gorakhpur, Ernakulum, Amritsar, Vadodara, Vijayawada, Rajkot, Aurangabad, Rajasthan,Dehradun, Pune, Bhubaneswar, Erode, Nasik, Vellore, Indore, Kerala, Bangalore, Chhattisgarh, Andhra Pradesh, Raipur, Chennai, Thane, Tamil Nadu,Sangili, Varanasi, Assam, Mysore, Surat, Jammu, Cochin, Maharashtra, Jaipur,Odisha, New Delhi, Meerut, Faridabad, Jamshedpur, Trichy, Punjab, Gurgaon, Kolkata, Bihar, Jharkhand, Uttarakhand, Goa, Uttar Pradesh, Allahabad, Patna, Salem,Chandigarh, Delhi, Navi Mumbai, Ranchi, Gwalior, Nagpur, Himachal Pradesh, Mumbai, West Bengal, Pondicherry, Visakhapatnam, Lucknow, Ahmedabad, Ludhiana.