Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

Idea Customer Care Number

Idea has its Prepaid customer care and Postpaid customer care services based in India. Idea is a mobile network operator based in India and has its headquarters in Mumbai. It offers various services like voice service, SMS service, 2G Internet service, 3G internet service, 4g internet service and much more. It has a approximate subscriber base of 180 million here in India. You can use the idea customer care numbers and email id to complain and query about various things like last time recharge, activating offers, recharge validity, data care validity, sending GPRS setting, data card recharge details, data card offers, sim card activation and deactivation, idea portability details and much more.


Idea India Official Web Site:
Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

Idea Toll Free Number

Idea customer care has a toll free number for prepaid and postpaid customers which nationwide users can dial to report their queries and concern.

Idea toll free number of customer care : 1800 270 0000

Idea Nation wide customer care phone number : 121 (chargeable)

Idea Toll Free Customer care number : 198 (free of cost)


Idea Support Email Address

Idea Cellular prepaid and post paid users can also log a complaint or get issues resolved using the e-mail ids mentioned below. The turnaround time for mail related queries will be within 24 hours.

Idea Customer Care Email Id In Mumbai : [email protected]

Idea Customer Care Email Id : [email protected]

Idea Bihar Customer Care Email address : [email protected]

Idea Customer Care Email address West Bengal: [email protected]

Idea Customer Care Email id Assam : [email protected]


Idea Customer Care Email Address / Email Id [ Region / States ]

Idea Gujarat : [email protected]
Kerala : [email protected]
Haryana : [email protected]
Maharashtra & Goa : [email protected]
Delhi & NCR : [email protected]
Jammu & Kashmir : [email protected]
Punjab : [email protected]
Tamil Nadu & Chennai : [email protected]
Uttar Pradesh East : [email protected]
Madhya Pradesh & Chattisgarh : [email protected]
Idea Orissa : [email protected]
West Uttar Pradesh : [email protected]
Karnataka : [email protected]
Mumbai : [email protected]
North East : [email protected]
Rajasthan : [email protected]
Himachal Pradesh : [email protected]
Kolkata : [email protected]

You can use the above mentioned email ids to inquire or lodge complaints about SMS, Voice, Idea Data Card and Idea Internet Data services(4G Internet, 3G Internet and 2G Internet).

Idea Head Office Location Address and Contact Number

Idea Customer Care has its head office / corporate office located in Mumbai. The address of their head office has been mentioned below.

Idea Cellular India headquarters

Idea Head Office Address Mumbai :

Idea Cellular Limited, Windsor,

5th Floor, Off CST Road,
Near Vidya Nagari,
Kalina, Santacruz(E),
Mumbai – 400098, Maharashtra
For regional head office address,please do visit the official site


Idea Branch Location Address and Telephone Numbers

Idea has its point of presence in every major city of India. You can search for the customer care point location on their website. The location and contact details of their head office have been mentioned above.

Idea Tamilnadu office Address :
Idea Cellular Ltd., PSA Fort, Plot Number A1, A2&B,
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai – 600096, Tami Nadu

Idea Cellular Delhi Office Address :
Idea Cellular Limited, A-68,
Sector-64, Noida-201301, Uttar Pradesh

Idea Andhra Pradesh Office Address :
Idea Cellular Limited,
3rd Floor, K.L.K. Estate,
Fateh Maidan Road, Basheer Bagh,
Hyderabad-500001, Andhra Pradesh


Idea Customer Care Helpline Number (State Wise)

Idea Customer Care Number (Prepaid and Postpaid):

Idea Cellular customers from various states around India can dial their respective numbers to reach out to idea customer care.

West Bengal : 919093012345
Maharashtra : 9120-66412222
Gujarat : 919824012345
Delhi & NCR : 919891012345
Andhra Pradesh : 919848012345
Goa : 9120-66412222
Kolkata : 9088012345
Haryana : 91-9812012345
Chattisgarh : 91731-4031414
Bihar : 919708012345
Karnataka : 9844012345
Assam : 91361-2465437
Himachal Pradesh : 9882012345 toll free number 198 in India. Idea customer care contact number in India, Idea customer care toll free number in India, Idea customer service toll free and contact help line technical support call center phone number and Idea head office in India address, Idea official web site and official email id, Idea toll free customer care contact number customer care call center.

Idea customer care number is accessible from  Odisha, Varanasi, Uttarakhand, Himachal Pradesh, Goa, West Bengal, Chennai, Vellore, Mangalore, Chhattisgarh, Faridabad, Ludhiana, Bhubaneswar, Ahmedabad, Punjab, Jharkhand,Dehradun, Pondicherry, Mysore, Navi Mumbai, Nagpur,Chandigarh, Gwalior, Mumbai, Surat, Udaipur, Kerala, Bangalore, Vijayawada, Gurgaon, Kanpur, Andhra Pradesh, New Delhi, Amritsar, Ranchi, Uttar Pradesh, Cochin, Pune, Raipur, Rajasthan, Erode, Madurai,Agra, Ernakulum, Assam, Coimbatore, Trichy, Delhi, Gujarat, Kolkata, Bihar, Jammu, Hyderabad, Ghaziabad, Gorakhpur, Vadodara, Meerut,Sangili, Indore, Thane, Jamshedpur, Rajkot, Nasik, Salem, Maharashtra, Tamil Nadu, Patna, Lucknow, Jaipur, Visakhapatnam, Allahabad, Aurangabad and more.

114 thoughts to “Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations”

  1. The worst service in last ten years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    Almost 40 days now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea Pune.

      1. Frustrated idea network …… other all Network best idea my foot
        ….all idea users ….breake the sim cz …i m helpless mn

    1. Dear idea team, I like to tell you that idea is a worst survice telecom company. I can’t explain the what a shit response of idea survice centre Vadodara VIP roads. They guys only time pass & saying aap to phir dusara no. La lo.
      That’s why people are switching to others company.

    2. same problem customer service is zero 7056746300
      The worst service in last ten years of me using Cellular services.

      The problem started post migrating to idea from other service provider.

      Almost 40 days now a simple request of converting idea post paid to prepaid services.

      Very frustrated due to a very poor customer service by idea ch. dadri.

    3. Dear Idea Concern

      this your poor services i am very disturb so please do need asap

      my out going services closed your side so kindly start immediately i am also pay vodafone bill and i have no time to go your store and submit receipt so kindly do verify with vodafone and start my services now

    4. Worst service by customer care , few chances to talk with them,not give detail properly…and problem to connect with them alternate number to talk with customer care

    1. They never pick up call or not reply to email. Self benefits loss to customer.
      Mean customer face a lot of problems but service care no responsibility, they get benefits from customer.

  2. Now a days idea has became very worst, and not getting any response for any enquery…not good maintenance for network/recharge….

  3. convert my prepaid connection number 9824718467 to post paid connection as it is not happening through showroom at jamnagar after 1930 hrs. and on sundays..
    you can your representative to my home office address : c/o. babu bhai patel, shantikunj , near doctor shaw bunglow, vikas gruh society, patel colony jamnagar-361008 on 10/4/17.

  4. Good evening,
    I M Pravin. I M using postpaid plan 349, but I want to convert it into prepaid. I visited two idea store yesterday, one is near sp college opposite sp biryani house,Pune and another is near Nilayam theatre ‘divine solutions’ Pune. But I M unsatisfied.because there people are really careless,Gives poor service. So, I wants solution.
    My postpaid connection shuld be converted into prepaid. If you can not tell me cleary.
    My Mo:7276717944
    Thank you,

  5. PRIYA NAGWANI I M using postpaid plan 349, but I want to convert it into prepaid. I visited two idea store LAST WEAK ,RANJEET HANUMAAN ROAD INDORE AND TALK WITH Mr kushal CRE HE is not give proper answer . and 10 times call u r customer care service but no body can ‘t support , my bill is clear and documents r completed . but last three days reeive a massage request cancel . then next time visit u r outlet but he is ask me documents r completed . . But I M unsatisfied.because there people are really careless,Gives poor service. So, I wants solution. on urgent bassis
    My postpaid connection shuld be converted into prepaid. If you can not tell me cleary.
    vishal nagwani

  6. fed up from your services and feeling harass by the customer care executives and also the idea store manager .I have complain so many times in customer care as well as idea store as i have to my port my 2 Postpaid Sim in Prepaid.I have personally visited your store on 10/04/2017 at My Idea Store ,Telecommunications Service Provider UG/6, Indraprasta Tower,Indore where i met with your
    representative Mr.Sameer and CRSI_ Pritika who suggest me procedure where i also paid amount as told by them
    for mobile No 8109966754 as well as Rs 356 for 2 sim in the name of FRC along with the id proof..
    My both the application for converting postpaid into prepaid was rejected as told by customer care.
    My postpaid no are 8109966754 & 9644407697.

  7. Dear sir/madam,
    This is to bring your kind attention that I had done my last payment at idea office( mobile village ,near koyas hospital,cheruvannur kozhikode). Still my number is not activated ( 9895202071 ) I was contacted many times with customer care and idea office. I had very bad experience from your idea office at cheruvannur,they dont know how to behave with will badly effect your reputation.if I am not getting a proper response from your side. I am going for port this number.I am attaching the details below.

    11:17 AM
    Txn ID O504 17 323 14982
    OT P 6407
    mob 9895202071
    compaint Reg No: 1 – 8834 2657784
    Date 07/04/17

  8. Sub: – Change of bill plan
    Dear All
    This is in Regarding we are running 6 connection in the Name of AHL INFRASTRUCTURE PVT LTD. We want to change the bill plan of all the nos in – 399 monthly rentd.
    1. 9911998125
    2. 9911458125
    3. 9911998121
    4. 9911508125
    5. 9911990707
    6. 8745896029
    Please Change the bill plan asap….

    Jitendra kumar lal
    Ahl infrastructure pvt ltd

  9. Hello,
    This is Haren Choksi
    My mobile number is 9824510258
    From Gujarat Ahmedabad
    I am running this number from 10 years +.

    Today a rediculous thing happen. Which I never expected from idea.
    From morning 11am my SIM card outgoing calls & internet stopped working. I called customer care and told them about it, they casually told me that you have not submitted document at idea store that’s why. I asked them what document n why to go idea store they said you have opted a plan of 1gb everyday n you have not submitted any document doing this, I said I have never ever gone to idea SHOWROOM in my life and I am premium customer why I have submit my document.
    My company is running with 50+ postpaid connection in idea and giving a good sizeable business to idea how come I have to submit document when I am running too old.

    The 1st person told me at 11pm that it will take 2 hours to start the idea number again don’t worry sir. Again at 2pm I called the another person told it will hardly take 3 hours to start your services.

    At 5pm I again called the person told I guaranty you that in next 2 hours it will get start sorry for inconvinence.

    It’s night 2.00pm I called again n the another person asked me to submit document what the he’ll is wrong with Idea.

    I am a business man if I don’t get my service I am looking in my business long time.

    Whole day I operated call by JIO and saved my business.

    Now I want to know from authority of idea what you guys want to do. I have never ever faced so much explanation to idea n I am frustrated with the day.

    So The last person told me at 11am my service will gets started if my services doesn’t gets started then surely I will seek all my connection future with other telecom industry. As I believe service is the only thing customer wants from you guys as free calling n free net already JIO & AIRTELL is offering us on daily basis.

    I want results and it’s not request as I have done 4 to 5 times yesterday.

    Super disappointment.

  10. My post paid idea mob no is 8120002978. This I am using since last 5 years. I have been requesting to start net service since last 4 months but regretted to say that nothing could be done so far. Every time I am assured that it will start by next 24 hrs. I was asked to wait 24 hrs time for infinite times. But lastly my net activation has not been done so far. Now I have decided to surrender the number if my net does not start within next 3 days.

  11. myself mohd amir
    using Idea cellular…
    tired of complaining for network..
    now i decided to switch …
    thank you …you dont need a loyal customer

  12. Dear Sir/Madam,
    I am Arjun Tiwari , Regular customer of Idea my Mobile no. 9151319000, This no. Last operates Tata Docomo postpaid no. but i port this no. Idea Last Month Feb. 17, My Last operates Tata Docomo postpaid All bill payment clear, But my no. service stop , why resin I am attachment bill payment receipt, My no. urgently working current other wise I am Legal action your Idea operators, My no. bill payment already paid what is your authority my no. service stop I am no. port, Your Service is not comfortable my working & No. support any Customer care.
    If any inquary Call 7505990000, 9918636359

  13. This idea service is very Bad because this Service using slang language and Abuse Me what’s Mean this idea service. Because
    I didn’t pay my idea post paid bill.
    Miss Suman noida head department
    And his assistant mr abishek his contact no. 9718043503,8742907140

    1. In last month I have change my plan 499 rupee to 150 tariff plan,
      & this month company sent me 764 nearly bill which is horrible .because I want minimum plan on my mobile but company send highest amount ,so I tell here when I call about 2 hour customer care they say me all customer care officers r busy with customer . So I request to company they solve my problem & give me bill according to my plan which is 150/per month.
      my 9130065998

  14. my 9130065998. I am regular customer .
    I have change my plan on 28/3/2017 499/-plan to 150/-.I have screen shot snap for converting in to 150/-which is come from idea company .& today my bill generate is 768 rupee which is horible,there is customer loot from company ,& I call from customer care 11.00am to upto 7.15 pm there is no response from customer care they say all customer care officer are engaged with customer for solving problem .so here I noted that they solve my problem as early as possible ,if they not solved my problem I stop this sim.because many company give better & good offer today in market ,there is many option in market,
    if such type happen in other customer ,so they can also leave ur company & accept other company.

  15. such a very very worst company no service provide properly i will get sim card on 5th april suddennly i get the bill also 5 days when i call the idea excutive he not recieve the call this person no is 7039547532

  16. Respected Sir
    Firstly, I regret to inform you that your customer care is not having any information regarding this issue and they are useless. And secondly, I dont have any contact details of your BDM so please provide me. And thirdly, Sheela Nand (9921003665) is still not answering my call. What should I do?
    Please reply at your earliest

  17. The worst service in last five to six years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    4 days now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea kolhapur Very sorry to write that I tried many times this cell no.9822012345 but nobody cares to pick it. SHAME.

  18. dear sir

    my problam is 16-may se but customer care is no responce and agra location Manish yadav num is 9837010155
    force to pay then your internet work i have pay ammount but problam is not resolve

    my num is 9219041984 and plan is 449 and 1GB Data per day and call unlimited i have complain registr num S1-90695225058
    but problam is not resolve kindly cheq the complaint status

    your customer care acording plan 3GB 3G Data and consumed but i use redmi 4A MI Mobile 4G Handset

    no any buddy help

  19. Hello sir,

    I am facing problem don’t know what to do. I am from Odisha and staying in Hyderabad so I am using Ur network , I want to update my Aadhar number .

    Kindly tell me what are the documents needed. Or what is the process to update my Aadhar number.

  20. This service third class in Solapur & customer care service no is 5 hours busy. Last Five day my 4G service discounted. My Mobile no. 9822179900 My bill plan 349 unlimited calls & dally 1 GB 4G net per Last Five days not 4G discontent 4G net. I am calling Idea Customer care.

    This service is very bad. My Mobile no portable in Airtel tomorrow.

    With regard,

    Mahesh Shelar

    Sent from my iPhone

  21. Sir/Mam,

    I have been using idea network for a very long time and have had wrongful cuts from recharges specially while using net many times in the past. But now it has become a regular habit of idea to keep cutting from the balance without reason to do so. Today i recharged my idea number for rs. 16 unlimited net for an hour at 10:50 am when my balance was Rs. 196. Instead of the net working for an hour till 11:50 am it eat away my balance worth Rs. 111 in net usage by 11:23 am!
    If this is the level of honesty in customer care in idea i regret to tell u that it wont be long til people start switching to better more honest networks than idea which has no idea how an hour long data pack should work for an hour.

    If you can refund the amount i would be grateful, if not, it will only go to show how corrupt your services have become.

  22. sir meri halp kro meri koi . cansumar care me sunta ni h . our muje block bhi kr dea h . agr kal tak koi reply mil tha h to ni to me kal hi idea ki port krne wala hu artel se .

  23. Mane 346 ka recharge krwaya tha jisme 28 day ke liye calling free or 1gb net per day milta h but mane net use kiya to mera 90/- charge laga raha h mane care me call kiya to wo bol rahe h aap net nhi Mila sirf calling free h wo bhi sirf one week ke liye….????

  24. Sab se bekar service h idea ki presan Hoke port krwana pad raha h jiss service ke liye recharge krwao uska bhi charge cut krte h or inke care wale mane 08/06/2017 ko recharge krwaya or 11/06/2017 ko bol rahe h aap ko 1 gb per day for 28 days Mila tha wo pura ho gya ???? Or same problem ke liye 2 bar care me call kro to 2 no bar alag alag excuse dene lagte h sab se bekar service h idea ki logo ke pase lutne h inko kase bhi krke last me presan Hoke port krwa raha hu main to
    My no is 9924408912

  25. Hello Sir,

    I am idea user since a very long time but now I think idea is getting worst day by bay.

    I have tried to call customer care but it is like playing with people and their time no answer at all wait and automatically call get disconnected.

    First of all I am post paid user and having a plan 349 in that u r providing 4 gb 4g(worst not even 2g) but still in same plan prepaid usera getting 1gb per day what is logic behind that can we disconnect postpaid? Or idea ? And u r customer care is too busy attending other customers so whom we can connect.

    I have raised many complent about net speed but no improvement.
    So please have look into this or day bay day will reduce users like me. Going forward will look for quick and positive response.

    Ravindra Uphade.

  26. What is policy of postpaid or non postpaid town in digital time in India
    I’m living in Vadodara city and sav look I is bug place of business but idea not give postpaid connection in savli. So bad ……….
    All operator are available postpaid on that place and what n idea sirji

  27. I am using your Idea prepaid services from last 16 Years but never faced any issues regarding your services. Recently I have purchased postpaid mobile number – 9826906428 which I need to convert it into prepaid as my usage is less. I have already submitted documents 3 times but it could not be processed due to invalid documentation. After submission of all documents a call has been received from number 9977522905 on 14th June for confirmation of my request for Postpaid to Prepaid migration. I have confirmed from my side and request the lady to process it further. But on 16th June I received message as my request for Postpaid to Prepaid migration on Mob.No. 9826906428 could not be processed through communication I’d C1-92846380155 due to invalid documentation. So, request you to throw your and uneducated and illiterate staff members as they are not able to convey us at the time of submission of our valid documents or either on call.

    Immediately ‘STOP’ your Services for Mob.No. 9826906428

  28. bad customer service in idea care store gujrati bazar sagar(m.p)
    mainai apna sim card niklawaya tha to abhi tak meri sim chalu nhi hua hai document mai 2 bar sumbit kar chuka hu par abhi tak meri document submit forword nhi kiya hai idea store na bolta h custmer care se bat karo customer care se bat karta hai to wo bolta hai idea store se bat karo document submit nahi hua hai or my aaj fir document submit kar ka aaya hua to bola evening thak sim chalu ho jayagi par abhi tak chalu nahi hua hai mujha bhut problem ho rahi hai14 din se mera sim card band hai jo ki mera presonal no. hai 12/6/2017 se band hai customer care may bhi camplint kar chuka hu koi kuch nhi karta hai
    so kindly solve my issue fastly
    idea store
    gujrati bazar,

    so, plz kindly check my status and inform to me
    my idea no. 9575047343.

  29. Very bad and irresponsible service in idea connection ,I used post paid connection, 25-06-2017 automatically activated miss call alert pack and charged r.s 289,and other game pack activated 35 r.s
    I am not understand what is thinking about the idea company, I am not told to activate the pack ,only renewed message arrived .
    I call costumer care and cut the bill amount,

  30. Now a days idea has became very worst, and not getting any response for any enquery…not good maintenance for network/recharge….

  31. mitesh joshi

    hello sir,
    i was gone at ur customer care office palanpur,opp. jilla panchayat for connect Adhar link,on my mobile no ,but the Reposnce was very bad,i m not paying charge for bed service ur customer care office staff palanpur,opp. jilla panchayat is very bad and careless the staff member jay ,and nil, say me very dirty word in their bad thinking if u can’t take action again them , i leave ur company and ur bad staff ,ur bad service
    lots of telecom company in market but i am a very old customer since 2009 to till date in ur company u check my balance payment start to till date so u know i paid how much money ur company.
    Really i am tired customer for ur third class service if u are not want costomer satisfaction , u not take action again ur bad executive…
    customer support team

  32. Very poor service of idea punjab. I have to change my old micro sim with nano sim. Have gone to Grewal Enterprises at Ropar punjab for last 7 days but in vain. I called at customer care but they also not helped me in solving the issue. Any person can give me any solution. Customer care told me to go to another idea store for getting sim changed, but it is 20 kms away from my city.

  33. Idea provides worst customer service to customers. Idea never takes action against the customer’s mail. Idea simply cheats to customers.

  34. hii ,
    idea aap ka plan ek bar check karke rakho , 121 pe call karo to batata he ki 1GB aur unlimited calling . recharge karne ke bad sms atta he ki unlimited calling sirf 1 week ke liye , custemer care ko call karo to waha bhi aapki kamai chalu he. 50paise 3min , call to uthate nahi . 2min me aapne aap cut ho jata he.
    bakawas service idea.


  36. Ser mere pass ik idea jo apko jio k anti
    Profit or long life de skta
    If you need feel to call the number


  37. Idea service is full of cheating
    Nobody is to reply on my complain thru written at ajmer store and thru mail to customer care. They are so much irritating they are not closing my connection after paying my bill by me on 05/06/17 .dadagiri hai bund karenge nahi aap bill bharte raho

  38. I was a idea post paid customer and I wanted to convert my post paid sim into prepaid .My mobile no was 9826414442.Rewa(MP) refused to do so therefore my bill with interest has gone higher side and office people are claiming G P R S services were on.A total fake bill.Mr salabh Dhawan your idea employee has made the things more complicated.Sorry to say that I have seen the worst service of any company.In future I will never use the services of your company.Shortly I will switch over to the services of another company.

  39. Sir my village is network problems very slow and down network.
    My village name Kasampur dist muzaffarnagar Uttar Pradesh

  40. 1 week ago I have ported my number from jio to idea it was my biggest mistake what did in life my customer care services is too worst I am not getting the call from any idea number when the idea user call at my idea number they hear the notification please check the number you have dailed I had already called to customers care services for this problems they said tha there is no any problem from my side … this problems would any happens when the idea users called me , there is no any problems with other users …. wrost of the wrost company never go with idea now I will have suffer for 3 moth then I will go back jio … I am so sorry reliance jio

  41. I have been Idea cellular service user for more than 20 years eversince it was introduced in Hyderabad and has been using the same no.(9848022995) for all these years.I was sent an SMS asking me to pay Rs 2490/- without which the service would be disconnected.When the enquiry was made how the bill amount was so much while it rarely exceeded Rs250/- in the past,I was informed the charges were towards feature activation charges-the fact was that no request was ever made to activate any feature.On further enquiry I was told that it (the request)was made from Idea retail.The phone services are disconnected and I am not able to make any outgoing calls.The whole thing is unfair and unjustified.I lodged a complaint and was given a date on which the complaint will be acted upon on 5th Sept.2017.Can someone from Idea cellular higher administration take notice of this and do something?.

  42. सर

    मी १२३४५ हा नंबर dial केला त्या नंतर मी 2 नंबर press केला तेव्हा मला सांगितले गेले की आपल्या ह्या नंबर वर ४०४ रूपयात ८४ दिवस unlimeted call आणि 84 GB deta आहे.
    त्या नुसार मी 16 august 2017 ला 404 रुं चे recharge केले.असता मला msg आला कि आपल्याला ही offer १४ दिवसांसाठीच आहे. १६ august ला मी customer care ला फोन केला..
    पाटील नावाच्या लेडीज ने फोन घेतला. तिला मि हा problem सांगितला तिने माझे account check केले व ति म्हणा लि कि तुमचे ह्या नंबर वर ४०४ रूपयात ८४ दिवस unlimeted call आणि 84 GB deta आहे… १४ दिवसानंतर लगेच पुढील offer continue होईल..असे असताना माझी offer 14 दिवसांनंतर बंद का झाली? तुमच्या costomer care officer la फोन केला पण मला समधानकारक उत्तर मिळाले नाही. त्यांचे म्हणणे आहे कि १२३४५ ह्या नंबर वरचि recorded information खोटि आहे.त्यावर विश्वास ठेउ नका जर असे असेल तर मला हे सर्व writing मध्ये पाहिजे कारण मि consumer कोर्टात केस टाकण्याच्या विचारात आहे…

  43. Hlw sir mai ek Idea ka Customer bol rha hu. Add- state-Jharkhand,Dist-Dhanbad.
    Sir mai Idea mai 404 ka plan dalwai the 1.9.17 iss date ko jismai 1 Gb date har din diye jaate h 3 month tak, jo mujhe ab ek do din se nhi diye ja rhe h.
    Customer care meri problem
    Ko solve nhi Kar rhi h.
    Please sir meri prblm ko solve kra.
    Phn no- 9135504706

  44. Dear Sir/Madam,

    Subject -With Reference to Idea Prepaid Netsetter Plan Number-9837290245

    I have purchased prepaid above cited plan by Mr. Vikash Narag, Near
    Pili Kothi, Haldwani, It was a fully prepaid plan Rs-2500/- for
    three months in Dec 2016, after that, I did not recharge again
    because I could not get satisfactory services. in this regards, Mr.
    Vikas was informed well and he satisfied me against closing the plan.
    But now I have been threatened by telephonically to pay amount 2700/-
    I have been a very loyal customer of Idea since 2003and paying all my
    bills against two postpaid numbers but now I really feeling very
    upset. Please take Immediate action in this regards otherwise I will
    have to surrender my both postpaid connection to keep my prestigious


    Mr. Akhilesh Kumar Sharma
    PGT English

  45. I am turab Khan bill.dumari po.kabilaspur PS durgawati diss.kaimoor Bihar network problam in my villege idea provided my villege in ideas tower network problam three month

  46. Nowdays I am suffering from terrible network….Idea was awesome till now…but now its providing Pathetic Service…Im use of idea since last 5+years but not im thinking to port my number in jio…jio is the best network ever i got…if u can help so help me asap otherwise tom im going to port my number…and complaint many times to customer care but i dont think customer care wants to multiply their customer…my idea number is 9623119418 if i suffered again from this network issue problem or slow browsing or downloading ill post my number in jio…thank you for the worst servies ever

  47. Very bed service
    Unlimited call bol ke 404 ka recharge krwate h or fir week ki call limit khtm hogyi bolte h
    Are kiss bat ki limit
    Mene to unlimited krwaya h na???
    Or costmor care is saying ur service will be started from next day mtlb rat k 12 bje se but vo v start ni huaa
    Fir call krke pucha to fir bola ki next day se star hoga
    W.t.f man
    I don’t waht ur service
    Return my money
    My no 8381071618

  48. प्राती: दी: 21/09/2017

    आईडीया कासटंबर केर

    वीषयः मेरा नंबर पोस्टपेड टो प्रीपेड मे कानवाट
    कारना है…

    आर्रजदार: फैयाज खादीर आत्तार
    मो: 9850139175


    सर मै आज भी गाया था आप के आईड़ीया सेल्युलर आॅफीस और आप के आईड़ीया सेल्युलर कसटमर केर आधीकारी ने मेरा नंबर पोस्ट पेड टो प्रोपेड़ कारवाके नाही दीया सर मै आप से वीनंती कर राहा हू कि कारवाकर दो ,व आन्याथा लीगली ऑक्शान लूंन्गा काम करवाकर नाही दीया,,,आप ग्राहक

  49. Idea staff of shivam communication Bavdhan Pune-411021 is talking like goons when I ask for the number port status.

    I was using idea number#8805990535 in Pune and this was my official number ( from Honeywell Turbo Technologies Pune,) after the resignation and moved to Bangalore- I wanted to use this number for my personal and got the letter from company and handed over to Shivam Telecommunication Bavdhan Pune during August 01st 2017,

    They were saying it will take a week time to convert the official number to personal.

    I have been calling them every alternate day from then, and I am not receiving the proper update. They are useless team and one of the worst customer team support from that center.

    Whoever is the owner, I feel pity and he was also behaving the same when I spoke to him.

    Now today on 22nd when I called them, they are saying- I have to resubmit the letter from company. May be they have missed the letter it seems.

    I am totally disappointed.

    I sincerely request you to look into this issue, and convert into personal.

    If in due course of time, if the transfer is not happening.. If any charges are applicable to this number.. I am not responsible for any single penny,

    Please note- I am not going to pay anything since it is IDEA Service center issue.

    If you are not going to take this issue ASAP. I am going to post this in all the social media.



  50. Subject: 373rs deducted
    I am Using Idea Number Prepaid No 7508099836 . I recharge 370 for full Talk time . Then today unknown data usage 373 was deducted. So, when call to you representative they said data pack used by you around 100 mb. and i told him that can be refund or some wavier they representative said No he did not say to try. i was shocked. but i remember some setting problem today data was open for while 50 sec. not more .you deducted 373 all my recharge money . i am very disappoint with your Company. I trust idea thats why port in idea. i this you did wrong to me. i was share this to my friend that idea was doing this to costumers. one day 373 rs. for unknown data usage. I was share to all and media also that you did this to me. Truth will come to idea customers.

    if refunded money its my right but if you not refunded so i have last option to port for
    other company. money is not important . important is justice. my right .

    Thank you!

    Brij Bhushan

  51. Hi Team,

    Today I was called to customer care
    I was talk with Soniya
    She was senior supervisor she was argue with me she talk rude
    1st I was talk with your agent
    He gave me wrong information after that she also gave me different information
    Then I said I want to talk with team leader but she can’t transfer my call….
    I totally unsatisfied with your this service I want the answer on mail and my number
    My number is 9130093695
    It was bad experience with your

  52. Dosto IDEA K SIM life me kbhi mt lena .. Bahut hi bekar services h inka. One month se complain kr rha hu koi nhi sunta h.. Bill har mahine inko time se chahiye nhi to fine lga denge.. Tulera h ye sb.. Jo bhi IDEA use kr rha h usko bhi pta hoga .. bhul k bhi kbhi idea k sim mt lena,..

  53. माझा नं9850022640आसुन, मि आपले मोबईल बिल 26/09/2017रोजि भरले आसुन मला पिपेड करायचे आहे ?तरि कंपनि कडून मला कोनतिही मदत दिली जात नसुन ऊडवा उडविची ऊतरे दिली जात आहे.जादा बिल आल तर मि भरनार नाही ?नोटीस पाटवलि तरी मि भरनार नाही .मि सतत आयडीया केअर तसेच कसटमर केअर ला संवाध साधला आहे.बिला बाबत कंपणिच जबाबदार राहील.तरि मला 1/2दिवसात ऊतर मिळावे?

  54. Sir before 3 month maine apka ek postpaid num liya pr wo aaj tak active hi nhi huwa mujhe uska bill dene ko kaha ja h pls isko chek karo num h 9889188885 name mohd shariq pls sir mujhe rply karen pls

  55. sir.
    dinak 07/09/2017 ko hamne 443 Rs ka richarge karwaya .jisme plan tha 443 pr ULT CALL OR 84 DAYS . LEKIN aaj dinak ko charge lag raha hai costmercare pr bhi bat kari .unhone kaha email kar do .
    sir do mahine tak hame charge nahi laga lekin aaj lag raha hai . ye to chitting hui na.kripa karke hamare mo. n. par check kar hame us suvidha ka labh dene ka kast kare.anyatha hum jio user banne me der nahi karege.or is mail ka jawab jarur dijiyega .

  56. Idea has enrolled all the robbers as its customer care executive. Since last 3 months I am sending regular mails as well as telephonic conversation with the executives of Idea but despite my repeated requests to downgrade my rental plan, the officials have not paid any heed to my grievance. They keep on promising false promises to downgrade from next bill circle but nothing has been done so far. The services are bad and the behaviour of executives is worst. I am using Idea since last 5 years but it appears to be my biggest mistake. I regret using Idea and if the robbers are not willing to improve then I might have to move from Idea.

  57. Sir,

    Due to poor services i had requested to port my no to Airtel however the same has not yet been authorised.

    Pl ensure immidiate approval of port to Airtel as already conveyed telephponically to your representative today and submit confirmation thereof.

    I had already paid Rs.150/- in cash to Yash Enterprises, Rajendra Nagar , Bareilly and Rs.50/- by net banking on 10.10.2017.


    HK Lunial

  58. Respected sir/madam,

    My idea mobile number 9025922505.

    I have been recharged for Rs.130 on 21.10.2017 by evening 06:30 pm , but when i checked my balance on 22.10.2017 by morning 08:00 am i was shocked by seeing that my balance is zero.

    I would have been done a maximum calls of 5 with a maximum calling time not more than 1 minutes.

    But even though my balance is zero, so i am requesting you to please look into this matter for your reference i am enclosing you the message photo received by idea in that they have mentioned that after recharging your total net balance is Rs.134.81 and i have awarded a free net balance of 512 MB data free.

    So i am requesting you to please do the needful and kindly revert my balance into my account ASAP.

    Awaiting for your valuable reply.



  59. Respected sir/madam,

    My idea mobile number 9025922505.

    I have been recharged for Rs.130 on 21.10.2017 by evening 06:30 pm , but when i checked my balance on 22.10.2017 by morning 08:00 am i was shocked by seeing that my balance is zero.

    I would have been done a maximum calls of 5 with a maximum calling time not more than 1 minutes.

    But even though my balance is zero, so i am requesting you to please look into this matter for your reference i am enclosing you the message photo received by idea in that they have mentioned that after recharging your total net balance is Rs.134.81 and i have awarded a free net balance of 512 MB data free.

    So i am requesting you to please do the needful and kindly revert my balance into my account ASAP.

    Awaiting for your valuable reply.



  60. Sir-baratunga re network 0 plije tawor basantu my jamini…..
    At. Baratunga. Po -bachharai. Dist-ken
    drapara… stat. Odisha
    My. Gmail account not available
    Please call back mobile number 7750937938

  61. Dear Sir,

    Recently I have ported my number 9052042972 to Idea, at a road show organised by your executive Mr Bhaskar on 18.10.2017 at Brundavan Gardens Centre, Guntur. The number was ported to Idea and activated.
    I have Paid Rs.295 plan daily 1GB data and unlimited calls for 84 days.
    Till now my number has not been recharged with above plan. In this regard i have visited TSM sales executive Mr Phani based at Vijayawada ,but till now no recharge has been done. Please look into the matter

    with thanks and regards shaik khasim
    9000610302, 9052042972

  62. Dear All,

    This is last complain for Idea Service, I have many time visit at your Idea Showroom Sector 18, Noida, for new upgrade SIM, but any response from your branch, nobody reply from your end, I have visit on 17/10/2017 to today also continue. They have provided blank SIM, But our New Sim Still not Activate.

    So this is for all, I warned that I will going to Other Network (Airtel) on today onward.
    Our Idea Mobile No. is 8285565248
    We have many Communication ID Date Wise

    Communication ID Date
    C1-100655814040 17.10.2017
    C1-100863649378 23.10.2017
    C1-100953445171 24.10.2017
    C1-101055405311 26.10.2017
    C1-101071671614 26.10.2017

  63. Dear team,
    Very poor Customer service
    Idea customer care executive are not proper trained they are not resolved my issue since last 5 days, telephonic conversation with the executives of Idea but despite my repeated requests to I have not access of internet.

  64. Dear Sir,
    Idea Cellular – . I had visited your Bibawewadi, Pune Centre for getting my prepaid connection to Post paid connective 23.10.2017. Your representive without getting my appointment has visited to my place and submitted negative report that “premises found lock”.

    Then again I lodge new complaint for prepaid to post paid on your webside on 26.10.2017. Your sales execute mobile No. 9011772261 has called up and visited my place on 27.10.2017 and collected the copy of Adhar Card and Residential proof and duly filled in application form and confirmed me that within 8 hours or today evening the prepaid connection will be converted to post paid.

    As per him one Mr. Saurabh is not closing my earlier complaint due to the sales execute who visited my place is not in a position to process my request. Hence delay is from your Bibwewadi Service Centre. Pune who is doing un-necessary delay in closing the complaint. Hence actiion may be taken against your Bibwewadi Centre, Pune for delaying process and un-necessary harreshment to the customer. Now a days other Service Providers are ready to give immediate service. I am waiting due to name of Birlas.

    Please look into matter and resolved the issue at the earliest other-wise I have to give complaint to higher up or change the Service Provider. Further you Customer Care not replying to any mail.

  65. Due to very bad behaviour of idea shopee I have finally porting my all numbers to Airtel.

    I have requested porting om 6th Oct to change the circle of Gujarat idea to Pune idea. Same porti g was expired on 24th becuase non one process. I have visited min 5 times between 5th Oct to 24th Oct idea store Hadapsar, sasne Nagar, Pune 411028 and meet representative Sadhana #9130066706. She appolosied and ask me porting request again. Same I did. Now, again same porting was rejected on 1st Nov. reason out standing bill. Today again I have visited Idea Store to Sadhana and ask her reason. She told me and show me portal where reason was documentation. I am surprised. She talk to her boss and he ask me to generate the port again. I lose my passion and ask her how many time I have do same process. She replied me do one thing change your number to some other company and same day I have transfer my numbers to Airtel. I thing idea is not able to handle the customer. I have also wrote 3-4 mail but answer was shocking to me.

  66. i want to help ,,, because my mobie no. has been lost ..its my personal no. but not my ID …
    PLEASE ….

  67. i,

    My idea account balance of Rs. 60 is deducted without any reason please waive of my balance on priority other wise i’ll escalate this issue to higher level and social media.

    You people are losing customers

    Totally fed up with your customer care service, i don’t want to use your service any more until my balance is not waive off.

    Idea number : 9920208978

  68. Hi…

    this i am Pankaj viahwakarma customer of idea
    mobile number

    hi i am getting collection calls from idea related to 3rd party , DUE TO THAT AM HARRESED FROM LAST 5 DAYS .

    i want your intervention to stop call .

    or i have will escalet this issue to your MD
    Mr. Himanshu Kapania


  69. Hello Sir/Madam,

    Greeting of the Day…

    We are New Ambition Consultancy Services. We are provide services like Recruitment, Manpower Service, Market Research Activity, Survey, KYC, Backround Verification, Data Entry Services. Our Ambition is provide our client all services in resonable rate. We are Provide service Door to Door Market Research & Online KYC of Mobile No..
    Kindly contact me asap if you looking above any services. If you are not authorized person then please forward same mail to authorized person..
    I need corporate office Email ID…
    Thanking You…

    Tanaji Sakpal
    New Ambition Consultancy

  70. same problem customer service is zero 9926581702
    The worst service in last ten years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    Almost 2Month now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea chhindwara Mp

  71. By comparing to Jio,airtel… see ideas net pack rates,call rates, SMS services are much higher…
    Network is good but …. u guys need to see ur rates… Or else many will port to Jio & airtel….

  72. Idea service is very worst
    Actually i think its very poor no
    So Ab ye log bal cut kr k poverty decrease kr rhe h
    Itne bure din aa gye idea k
    So coustmers is idea service se door hi rhiye ye sch me ek idea h jo aapki duniya bdl skta h
    Actually kangal kr skta h
    What an idea sir ji
    Actually ise change kr k

    Aapka matha sir ji ho jana chaiye
    Gareeb idea

  73. Hi Idea team,

    I requested my number to be converted from post paid to pre-paid 3 years back, the representative gave me a receipt and sim card however, after a week she calls me and says I still have 30 rs balance which I need to clear. When I paid the full amount she did not mention anything about this however, the customer care guys kept calling me everytime asking me to pay the bill which is frustrating.

    And now they have put this to criminal civil stating I haven’t paid the bill. I don’t have neither post paid or pre paid sim card as I have not been using it from 3 years after the request was submitted.

    Its not matter of paying 700 but why did they not tell me this earlier, and why are they enforcing me to pay the bill and taking all my money.

    Please take action immediately, I will never use idea network and will also advise other to use it. Very frustrating people and poor service.


  74. One of the lady using idea sim No is : (91) 8184863152 was other wise using illegal (contact ) activities and misusing. This sim name is other male fake person also. She using for sexual activities purpose. Please find out then sim blocked as soon as possible immidiatly.

  75. East of time and energy……. The prblm was accruing from the last month.but the prblm was not solved. I was paid the postpaid bill amount 1500 they told that after paying the bill I will change the sim to prepaid within 4days but they didn’t do that…after sometimes they are not attending my call and they didnt change the sun to prepaid also…. But today they are saying pay the bill amount of rs 240 and then we will change it and give to saying like that after bill generating ….now Wat should I do….. Wast of time and wast of money… (Dear Customer, Summary of your Idea bill dated 23-NOV-17:
    Prev. Bal C/F: Rs.-275.99/-,
    Rentals: Rs.349/-,
    Feature + VAS: Rs.38.71/-,
    Local: Rs.0.0/-,
    SMS: Rs.0/-,
    STD: Rs.0.0/-,
    ISD: Rs.0.0/-,
    Rmng: Rs.0/-,
    Internet + MMS: Rs. 0/-,
    Others: Rs.50/-,
    Disc: Rs. 0/-,
    Tax: Rs.78.78/-,
    Total Current Charges: Rs.516.49/-,
    Total bill due: Rs. 240.5/-,
    Due Date 08-DEC-17To pay click: )
    Not used any call or not… Becz of that the peson who I said to me is Anusha (+919092898217)

  76. Very poor service…. Faltu ka bahana kr k paisa Kat Lena aur fir jhuth k bahana banana ki sir aapne is no pe dial kiya tha aapke mobile se ye hua tha wo hua tha… Sirf bahanebaji aur kuchh nhi.. . Ghatiya service. … Same idea customer care same.. …

  77. i using idea number 9999667946 but last month bill payment by bharat QR scan code, my bank deduct my balance, but idea customer care say’s payment not done
    i send all document ( my bank statement payment reference number) but no answer received from idea customer care all doc. send by mail and reply me we will respond to you within 48 hours.
    but no give me any answer


  78. Dear Sir/Madam,
    I am one of your Idea customer. My Name is Adinath Prabhakar Aherkar. My Idea number is +919767052472.
    I am working in abroad, Ethiopia country through my company work. I had done safe custody recharge Rs- 132/- in the last week of December 2017. Accordingly after successful of Idea recharge & massage has been received from your idea care center on my mobile that your number will not be disconnected for next 180 days on non usage but after one month & now a days again & again massage from Idea care has been received that Your sim is not used for last 60 days. Start outgoing calls/data to avoid disconnection and losing your number.
    & today again massage came that, Disconnection aleart! Due to this I am not Happy your service. Why you are given like this massage after safe custody recharge.

    We request you kindly look into matter & help us your positive response.

  79. मेरे नाम से फर्जी नंबर चालू किया गया है Idea कनेक्शन में मैं बिल पर करते-करते परेशान हो चुका हूं प्लीज इसका निराकरण करें Idea कंपनी से यही गुजारिश है

  80. Idea is the third class mobile service provider. They cheat customers by misinformtion, misrepresentation and various other modes.

    Will TRAI take a note of it and take proper action against the company.

  81. Dear Sir,
    I wish to Register my Old Reliance No : 9322631605 on IDIA.
    I have obtained PORT CODE : RM177878
    I do not get time to visit IDEA Gallery for completing formalities.
    I am enclosing herewith scanned copies of PAN/ AADHAR/VOTING CARD.
    Kindly Port My No : 9322631605 on IDEA IMMEDIATELY.
    Thanks & Regards,
    Alternate Mob : 7498468602

  82. Now a days idea has became very worst, and not getting any response for any enquiry…not good maintenance for network/recharge…
    Billing very worst issues , zero response, wrong communication issue,
    Poor Net work, Poor data running.
    Extra Billing generate.

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