Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

Idea Customer Care Number

Idea has its Prepaid customer care and Postpaid customer care services based in India. Idea is a mobile network operator based in India and has its headquarters in Mumbai. It offers various services like voice service, SMS service, 2G Internet service, 3G internet service, 4g internet service and much more. It has a approximate subscriber base of 180 million here in India. You can use the idea customer care numbers and email id to complain and query about various things like last time recharge, activating offers, recharge validity, data care validity, sending GPRS setting, data card recharge details, data card offers, sim card activation and deactivation, idea portability details and much more.


Idea India Official Web Site:
Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

Idea Toll Free Number

Idea customer care has a toll free number for prepaid and postpaid customers which nationwide users can dial to report their queries and concern.

Idea toll free number of customer care : 1800 270 0000

Idea Nation wide customer care phone number : 121 (chargeable)

Idea Toll Free Customer care number : 198 (free of cost)


Idea Support Email Address

Idea Cellular prepaid and post paid users can also log a complaint or get issues resolved using the e-mail ids mentioned below. The turnaround time for mail related queries will be within 24 hours.

Idea Customer Care Email Id In Mumbai :

Idea Customer Care Email Id :

Idea Bihar Customer Care Email address :

Idea Customer Care Email address West Bengal:

Idea Customer Care Email id Assam :


Idea Customer Care Email Address / Email Id [ Region / States ]

Idea Gujarat :
Kerala :
Haryana :
Maharashtra & Goa :
Delhi & NCR :
Jammu & Kashmir :
Punjab :
Tamil Nadu & Chennai :
Uttar Pradesh East :
Madhya Pradesh & Chattisgarh :
Idea Orissa :
West Uttar Pradesh :
Karnataka :
Mumbai :
North East :
Rajasthan :
Himachal Pradesh :
Kolkata :

You can use the above mentioned email ids to inquire or lodge complaints about SMS, Voice, Idea Data Card and Idea Internet Data services(4G Internet, 3G Internet and 2G Internet).

Idea Head Office Location Address and Contact Number

Idea Customer Care has its head office / corporate office located in Mumbai. The address of their head office has been mentioned below.

Idea Cellular India headquarters

Idea Head Office Address Mumbai :

Idea Cellular Limited, Windsor,

5th Floor, Off CST Road,
Near Vidya Nagari,
Kalina, Santacruz(E),
Mumbai – 400098, Maharashtra
For regional head office address,please do visit the official site


Idea Branch Location Address and Telephone Numbers

Idea has its point of presence in every major city of India. You can search for the customer care point location on their website. The location and contact details of their head office have been mentioned above.

Idea Tamilnadu office Address :
Idea Cellular Ltd., PSA Fort, Plot Number A1, A2&B,
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai – 600096, Tami Nadu

Idea Cellular Delhi Office Address :
Idea Cellular Limited, A-68,
Sector-64, Noida-201301, Uttar Pradesh

Idea Andhra Pradesh Office Address :
Idea Cellular Limited,
3rd Floor, K.L.K. Estate,
Fateh Maidan Road, Basheer Bagh,
Hyderabad-500001, Andhra Pradesh


Idea Customer Care Helpline Number (State Wise)

Idea Customer Care Number (Prepaid and Postpaid):

Idea Cellular customers from various states around India can dial their respective numbers to reach out to idea customer care.

West Bengal : 919093012345
Maharashtra : 9120-66412222
Gujarat : 919824012345
Delhi & NCR : 919891012345
Andhra Pradesh : 919848012345
Goa : 9120-66412222
Kolkata : 9088012345
Haryana : 91-9812012345
Chattisgarh : 91731-4031414
Bihar : 919708012345
Karnataka : 9844012345
Assam : 91361-2465437
Himachal Pradesh : 9882012345 toll free number 198 in India. Idea customer care contact number in India, Idea customer care toll free number in India, Idea customer service toll free and contact help line technical support call center phone number and Idea head office in India address, Idea official web site and official email id, Idea toll free customer care contact number customer care call center.

Idea customer care number is accessible from  Odisha, Varanasi, Uttarakhand, Himachal Pradesh, Goa, West Bengal, Chennai, Vellore, Mangalore, Chhattisgarh, Faridabad, Ludhiana, Bhubaneswar, Ahmedabad, Punjab, Jharkhand,Dehradun, Pondicherry, Mysore, Navi Mumbai, Nagpur,Chandigarh, Gwalior, Mumbai, Surat, Udaipur, Kerala, Bangalore, Vijayawada, Gurgaon, Kanpur, Andhra Pradesh, New Delhi, Amritsar, Ranchi, Uttar Pradesh, Cochin, Pune, Raipur, Rajasthan, Erode, Madurai,Agra, Ernakulum, Assam, Coimbatore, Trichy, Delhi, Gujarat, Kolkata, Bihar, Jammu, Hyderabad, Ghaziabad, Gorakhpur, Vadodara, Meerut,Sangili, Indore, Thane, Jamshedpur, Rajkot, Nasik, Salem, Maharashtra, Tamil Nadu, Patna, Lucknow, Jaipur, Visakhapatnam, Allahabad, Aurangabad and more.

243 thoughts to “Idea Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations”

  1. The worst service in last ten years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    Almost 40 days now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea Pune.

      1. Frustrated idea network …… other all Network best idea my foot
        ….all idea users ….breake the sim cz …i m helpless mn

        1. The worst service ever provided by any service operator. IDEA
          Never got any proper reply.
          Service provided by Idea “0” but expect consumers to clear all the dues instantly.
          Launched 4g but never ever provided 4g service still feels like using 2g.

    1. Dear idea team, I like to tell you that idea is a worst survice telecom company. I can’t explain the what a shit response of idea survice centre Vadodara VIP roads. They guys only time pass & saying aap to phir dusara no. La lo.
      That’s why people are switching to others company.

    2. same problem customer service is zero 7056746300
      The worst service in last ten years of me using Cellular services.

      The problem started post migrating to idea from other service provider.

      Almost 40 days now a simple request of converting idea post paid to prepaid services.

      Very frustrated due to a very poor customer service by idea ch. dadri.

    3. Dear Idea Concern

      this your poor services i am very disturb so please do need asap

      my out going services closed your side so kindly start immediately i am also pay vodafone bill and i have no time to go your store and submit receipt so kindly do verify with vodafone and start my services now

    4. Worst service by customer care , few chances to talk with them,not give detail properly…and problem to connect with them alternate number to talk with customer care

    5. i am a very old customer of idea cellular..but i would also say that idea has the worst service and their employees are very disgusting specially their telemarketing girl named Neha for Mumbai zone with number +91 95 94 097445..

    6. I an using Idea postpaid last 2.2.2017 ro till date but I am totally disappointed. And I am finally write a mail to CEO. Mr. Himansu.

    7. Idea team dont care about customer.. applet team and customer care people have only same answer line that “We will highlight your issue to the respective team”.. it simply means that “we make fool to ypu one more time”, but there is no any respective team who took such action against thier respectless executives… i am co ordinating with idea customer as well as applet team since last 15 days but they faild to help me.. i told then that plese provide me any respectative email address so i can directly talk wid them so they can action.. but team is not ready for that thing.. they play email email internally only.. they are not highlighting issue to the authority…

    8. I have been unable to connect to any Toll free 1800 number since the time I bought this IDEA SIM o/a 5th April.
      All these toll-free numbers connect immediately via my Vodafone prepaid SIM with exactly the same plan.

      The network keeps dropping in a prime area where I stay with regular complaints from family and friends that they are unable to connect to me.

      I have been repeatedly calling idea help 198 daily who are so unqualified , unprofessional and arrogant including the seniors who are worse that they just don’t want to resolve any issues and cut my phone abruptly and block me.

      I definitely don’t expect any resolutions form IDEA looking at their disgraceful behavior, [as, a boss with a disgusting mindset will employ his team with similar mindset]
      I wonder how this company is even surviving in the market taking all customers for granted with their disgusting customer approach.

      As of now, I have no resolution to my problems from any IDEA team.

      I suggest TRAI to stop this minimum wait of 3 months and allow all customers to port immediately due to the atrocious behavior and services offered.

    9. Aditya Birla payment Bank customer care toll free number 8292 379 741 and 9140 340 543 and 7759 949 438 Aditya Birla payment customer care helpline number toll free

    10. Hi Himanshu,

      I took idea prepaid connection 1.5 months back. They told me I have 199 plan. But without letting us know they changed the plan to 389 nirvana plan which is fraud as I was not aware of it. And as I am new idea customer it’s natural that I will trust you and I didn’t check my email. My second concern is my internet does not work properly it’s so slow that I can’t even send 1 email on time and you guys say it’s 4G. My thirst concern

      My third concern is when I called and dear customer care they said if you wanted the change the plan from postpaid to prepaid you need to visit idea showroom. I went there and they said according to the rule I cannot make the changes. I called idea customer service again they again said store can only make the changes I have the recording if you need.

      I request you to please change my number from postpaid to prepaid as I’m a very very unhappy customer and I hate fraud and idea employee has done fraud with me.

    11. No Network since last 42 days…..
      Worst customer care…..
      Liar executives…..
      No response of our mail…..
      though we have to pay rent for no NETWORK…..

    12. They are disgusting ppl, I faced the same concern n I got to know that since all work on franchise model they don’t want to do that.

    1. They never pick up call or not reply to email. Self benefits loss to customer.
      Mean customer face a lot of problems but service care no responsibility, they get benefits from customer.

  2. Now a days idea has became very worst, and not getting any response for any enquery…not good maintenance for network/recharge….

  3. convert my prepaid connection number 9824718467 to post paid connection as it is not happening through showroom at jamnagar after 1930 hrs. and on sundays..
    you can your representative to my home office address : c/o. babu bhai patel, shantikunj , near doctor shaw bunglow, vikas gruh society, patel colony jamnagar-361008 on 10/4/17.

  4. Good evening,
    I M Pravin. I M using postpaid plan 349, but I want to convert it into prepaid. I visited two idea store yesterday, one is near sp college opposite sp biryani house,Pune and another is near Nilayam theatre ‘divine solutions’ Pune. But I M unsatisfied.because there people are really careless,Gives poor service. So, I wants solution.
    My postpaid connection shuld be converted into prepaid. If you can not tell me cleary.
    My Mo:7276717944
    Thank you,

  5. PRIYA NAGWANI I M using postpaid plan 349, but I want to convert it into prepaid. I visited two idea store LAST WEAK ,RANJEET HANUMAAN ROAD INDORE AND TALK WITH Mr kushal CRE HE is not give proper answer . and 10 times call u r customer care service but no body can ‘t support , my bill is clear and documents r completed . but last three days reeive a massage request cancel . then next time visit u r outlet but he is ask me documents r completed . . But I M unsatisfied.because there people are really careless,Gives poor service. So, I wants solution. on urgent bassis
    My postpaid connection shuld be converted into prepaid. If you can not tell me cleary.
    vishal nagwani

  6. fed up from your services and feeling harass by the customer care executives and also the idea store manager .I have complain so many times in customer care as well as idea store as i have to my port my 2 Postpaid Sim in Prepaid.I have personally visited your store on 10/04/2017 at My Idea Store ,Telecommunications Service Provider UG/6, Indraprasta Tower,Indore where i met with your
    representative Mr.Sameer and CRSI_ Pritika who suggest me procedure where i also paid amount as told by them
    for mobile No 8109966754 as well as Rs 356 for 2 sim in the name of FRC along with the id proof..
    My both the application for converting postpaid into prepaid was rejected as told by customer care.
    My postpaid no are 8109966754 & 9644407697.

  7. Dear sir/madam,
    This is to bring your kind attention that I had done my last payment at idea office( mobile village ,near koyas hospital,cheruvannur kozhikode). Still my number is not activated ( 9895202071 ) I was contacted many times with customer care and idea office. I had very bad experience from your idea office at cheruvannur,they dont know how to behave with will badly effect your reputation.if I am not getting a proper response from your side. I am going for port this number.I am attaching the details below.

    11:17 AM
    Txn ID O504 17 323 14982
    OT P 6407
    mob 9895202071
    compaint Reg No: 1 – 8834 2657784
    Date 07/04/17

  8. Sub: – Change of bill plan
    Dear All
    This is in Regarding we are running 6 connection in the Name of AHL INFRASTRUCTURE PVT LTD. We want to change the bill plan of all the nos in – 399 monthly rentd.
    1. 9911998125
    2. 9911458125
    3. 9911998121
    4. 9911508125
    5. 9911990707
    6. 8745896029
    Please Change the bill plan asap….

    Jitendra kumar lal
    Ahl infrastructure pvt ltd

  9. Hello,
    This is Haren Choksi
    My mobile number is 9824510258
    From Gujarat Ahmedabad
    I am running this number from 10 years +.

    Today a rediculous thing happen. Which I never expected from idea.
    From morning 11am my SIM card outgoing calls & internet stopped working. I called customer care and told them about it, they casually told me that you have not submitted document at idea store that’s why. I asked them what document n why to go idea store they said you have opted a plan of 1gb everyday n you have not submitted any document doing this, I said I have never ever gone to idea SHOWROOM in my life and I am premium customer why I have submit my document.
    My company is running with 50+ postpaid connection in idea and giving a good sizeable business to idea how come I have to submit document when I am running too old.

    The 1st person told me at 11pm that it will take 2 hours to start the idea number again don’t worry sir. Again at 2pm I called the another person told it will hardly take 3 hours to start your services.

    At 5pm I again called the person told I guaranty you that in next 2 hours it will get start sorry for inconvinence.

    It’s night 2.00pm I called again n the another person asked me to submit document what the he’ll is wrong with Idea.

    I am a business man if I don’t get my service I am looking in my business long time.

    Whole day I operated call by JIO and saved my business.

    Now I want to know from authority of idea what you guys want to do. I have never ever faced so much explanation to idea n I am frustrated with the day.

    So The last person told me at 11am my service will gets started if my services doesn’t gets started then surely I will seek all my connection future with other telecom industry. As I believe service is the only thing customer wants from you guys as free calling n free net already JIO & AIRTELL is offering us on daily basis.

    I want results and it’s not request as I have done 4 to 5 times yesterday.

    Super disappointment.

  10. My post paid idea mob no is 8120002978. This I am using since last 5 years. I have been requesting to start net service since last 4 months but regretted to say that nothing could be done so far. Every time I am assured that it will start by next 24 hrs. I was asked to wait 24 hrs time for infinite times. But lastly my net activation has not been done so far. Now I have decided to surrender the number if my net does not start within next 3 days.

  11. myself mohd amir
    using Idea cellular…
    tired of complaining for network..
    now i decided to switch …
    thank you …you dont need a loyal customer

  12. Dear Sir/Madam,
    I am Arjun Tiwari , Regular customer of Idea my Mobile no. 9151319000, This no. Last operates Tata Docomo postpaid no. but i port this no. Idea Last Month Feb. 17, My Last operates Tata Docomo postpaid All bill payment clear, But my no. service stop , why resin I am attachment bill payment receipt, My no. urgently working current other wise I am Legal action your Idea operators, My no. bill payment already paid what is your authority my no. service stop I am no. port, Your Service is not comfortable my working & No. support any Customer care.
    If any inquary Call 7505990000, 9918636359

  13. This idea service is very Bad because this Service using slang language and Abuse Me what’s Mean this idea service. Because
    I didn’t pay my idea post paid bill.
    Miss Suman noida head department
    And his assistant mr abishek his contact no. 9718043503,8742907140

    1. In last month I have change my plan 499 rupee to 150 tariff plan,
      & this month company sent me 764 nearly bill which is horrible .because I want minimum plan on my mobile but company send highest amount ,so I tell here when I call about 2 hour customer care they say me all customer care officers r busy with customer . So I request to company they solve my problem & give me bill according to my plan which is 150/per month.
      my 9130065998

  14. my 9130065998. I am regular customer .
    I have change my plan on 28/3/2017 499/-plan to 150/-.I have screen shot snap for converting in to 150/-which is come from idea company .& today my bill generate is 768 rupee which is horible,there is customer loot from company ,& I call from customer care 11.00am to upto 7.15 pm there is no response from customer care they say all customer care officer are engaged with customer for solving problem .so here I noted that they solve my problem as early as possible ,if they not solved my problem I stop this sim.because many company give better & good offer today in market ,there is many option in market,
    if such type happen in other customer ,so they can also leave ur company & accept other company.

  15. such a very very worst company no service provide properly i will get sim card on 5th april suddennly i get the bill also 5 days when i call the idea excutive he not recieve the call this person no is 7039547532

  16. Respected Sir
    Firstly, I regret to inform you that your customer care is not having any information regarding this issue and they are useless. And secondly, I dont have any contact details of your BDM so please provide me. And thirdly, Sheela Nand (9921003665) is still not answering my call. What should I do?
    Please reply at your earliest

  17. The worst service in last five to six years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    4 days now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea kolhapur Very sorry to write that I tried many times this cell no.9822012345 but nobody cares to pick it. SHAME.

  18. dear sir

    my problam is 16-may se but customer care is no responce and agra location Manish yadav num is 9837010155
    force to pay then your internet work i have pay ammount but problam is not resolve

    my num is 9219041984 and plan is 449 and 1GB Data per day and call unlimited i have complain registr num S1-90695225058
    but problam is not resolve kindly cheq the complaint status

    your customer care acording plan 3GB 3G Data and consumed but i use redmi 4A MI Mobile 4G Handset

    no any buddy help

  19. Hello sir,

    I am facing problem don’t know what to do. I am from Odisha and staying in Hyderabad so I am using Ur network , I want to update my Aadhar number .

    Kindly tell me what are the documents needed. Or what is the process to update my Aadhar number.

  20. This service third class in Solapur & customer care service no is 5 hours busy. Last Five day my 4G service discounted. My Mobile no. 9822179900 My bill plan 349 unlimited calls & dally 1 GB 4G net per Last Five days not 4G discontent 4G net. I am calling Idea Customer care.

    This service is very bad. My Mobile no portable in Airtel tomorrow.

    With regard,

    Mahesh Shelar

    Sent from my iPhone

  21. Sir/Mam,

    I have been using idea network for a very long time and have had wrongful cuts from recharges specially while using net many times in the past. But now it has become a regular habit of idea to keep cutting from the balance without reason to do so. Today i recharged my idea number for rs. 16 unlimited net for an hour at 10:50 am when my balance was Rs. 196. Instead of the net working for an hour till 11:50 am it eat away my balance worth Rs. 111 in net usage by 11:23 am!
    If this is the level of honesty in customer care in idea i regret to tell u that it wont be long til people start switching to better more honest networks than idea which has no idea how an hour long data pack should work for an hour.

    If you can refund the amount i would be grateful, if not, it will only go to show how corrupt your services have become.

  22. sir meri halp kro meri koi . cansumar care me sunta ni h . our muje block bhi kr dea h . agr kal tak koi reply mil tha h to ni to me kal hi idea ki port krne wala hu artel se .

  23. Mane 346 ka recharge krwaya tha jisme 28 day ke liye calling free or 1gb net per day milta h but mane net use kiya to mera 90/- charge laga raha h mane care me call kiya to wo bol rahe h aap net nhi Mila sirf calling free h wo bhi sirf one week ke liye….????

  24. Sab se bekar service h idea ki presan Hoke port krwana pad raha h jiss service ke liye recharge krwao uska bhi charge cut krte h or inke care wale mane 08/06/2017 ko recharge krwaya or 11/06/2017 ko bol rahe h aap ko 1 gb per day for 28 days Mila tha wo pura ho gya ???? Or same problem ke liye 2 bar care me call kro to 2 no bar alag alag excuse dene lagte h sab se bekar service h idea ki logo ke pase lutne h inko kase bhi krke last me presan Hoke port krwa raha hu main to
    My no is 9924408912

  25. Hello Sir,

    I am idea user since a very long time but now I think idea is getting worst day by bay.

    I have tried to call customer care but it is like playing with people and their time no answer at all wait and automatically call get disconnected.

    First of all I am post paid user and having a plan 349 in that u r providing 4 gb 4g(worst not even 2g) but still in same plan prepaid usera getting 1gb per day what is logic behind that can we disconnect postpaid? Or idea ? And u r customer care is too busy attending other customers so whom we can connect.

    I have raised many complent about net speed but no improvement.
    So please have look into this or day bay day will reduce users like me. Going forward will look for quick and positive response.

    Ravindra Uphade.

  26. What is policy of postpaid or non postpaid town in digital time in India
    I’m living in Vadodara city and sav look I is bug place of business but idea not give postpaid connection in savli. So bad ……….
    All operator are available postpaid on that place and what n idea sirji

  27. I am using your Idea prepaid services from last 16 Years but never faced any issues regarding your services. Recently I have purchased postpaid mobile number – 9826906428 which I need to convert it into prepaid as my usage is less. I have already submitted documents 3 times but it could not be processed due to invalid documentation. After submission of all documents a call has been received from number 9977522905 on 14th June for confirmation of my request for Postpaid to Prepaid migration. I have confirmed from my side and request the lady to process it further. But on 16th June I received message as my request for Postpaid to Prepaid migration on Mob.No. 9826906428 could not be processed through communication I’d C1-92846380155 due to invalid documentation. So, request you to throw your and uneducated and illiterate staff members as they are not able to convey us at the time of submission of our valid documents or either on call.

    Immediately ‘STOP’ your Services for Mob.No. 9826906428

  28. bad customer service in idea care store gujrati bazar sagar(m.p)
    mainai apna sim card niklawaya tha to abhi tak meri sim chalu nhi hua hai document mai 2 bar sumbit kar chuka hu par abhi tak meri document submit forword nhi kiya hai idea store na bolta h custmer care se bat karo customer care se bat karta hai to wo bolta hai idea store se bat karo document submit nahi hua hai or my aaj fir document submit kar ka aaya hua to bola evening thak sim chalu ho jayagi par abhi tak chalu nahi hua hai mujha bhut problem ho rahi hai14 din se mera sim card band hai jo ki mera presonal no. hai 12/6/2017 se band hai customer care may bhi camplint kar chuka hu koi kuch nhi karta hai
    so kindly solve my issue fastly
    idea store
    gujrati bazar,

    so, plz kindly check my status and inform to me
    my idea no. 9575047343.

  29. Very bad and irresponsible service in idea connection ,I used post paid connection, 25-06-2017 automatically activated miss call alert pack and charged r.s 289,and other game pack activated 35 r.s
    I am not understand what is thinking about the idea company, I am not told to activate the pack ,only renewed message arrived .
    I call costumer care and cut the bill amount,

  30. Now a days idea has became very worst, and not getting any response for any enquery…not good maintenance for network/recharge….

  31. mitesh joshi

    hello sir,
    i was gone at ur customer care office palanpur,opp. jilla panchayat for connect Adhar link,on my mobile no ,but the Reposnce was very bad,i m not paying charge for bed service ur customer care office staff palanpur,opp. jilla panchayat is very bad and careless the staff member jay ,and nil, say me very dirty word in their bad thinking if u can’t take action again them , i leave ur company and ur bad staff ,ur bad service
    lots of telecom company in market but i am a very old customer since 2009 to till date in ur company u check my balance payment start to till date so u know i paid how much money ur company.
    Really i am tired customer for ur third class service if u are not want costomer satisfaction , u not take action again ur bad executive…
    customer support team

  32. Very poor service of idea punjab. I have to change my old micro sim with nano sim. Have gone to Grewal Enterprises at Ropar punjab for last 7 days but in vain. I called at customer care but they also not helped me in solving the issue. Any person can give me any solution. Customer care told me to go to another idea store for getting sim changed, but it is 20 kms away from my city.

  33. Idea provides worst customer service to customers. Idea never takes action against the customer’s mail. Idea simply cheats to customers.

  34. hii ,
    idea aap ka plan ek bar check karke rakho , 121 pe call karo to batata he ki 1GB aur unlimited calling . recharge karne ke bad sms atta he ki unlimited calling sirf 1 week ke liye , custemer care ko call karo to waha bhi aapki kamai chalu he. 50paise 3min , call to uthate nahi . 2min me aapne aap cut ho jata he.
    bakawas service idea.


  36. Ser mere pass ik idea jo apko jio k anti
    Profit or long life de skta
    If you need feel to call the number


  37. Idea service is full of cheating
    Nobody is to reply on my complain thru written at ajmer store and thru mail to customer care. They are so much irritating they are not closing my connection after paying my bill by me on 05/06/17 .dadagiri hai bund karenge nahi aap bill bharte raho

  38. I was a idea post paid customer and I wanted to convert my post paid sim into prepaid .My mobile no was 9826414442.Rewa(MP) refused to do so therefore my bill with interest has gone higher side and office people are claiming G P R S services were on.A total fake bill.Mr salabh Dhawan your idea employee has made the things more complicated.Sorry to say that I have seen the worst service of any company.In future I will never use the services of your company.Shortly I will switch over to the services of another company.

  39. Sir my village is network problems very slow and down network.
    My village name Kasampur dist muzaffarnagar Uttar Pradesh

  40. 1 week ago I have ported my number from jio to idea it was my biggest mistake what did in life my customer care services is too worst I am not getting the call from any idea number when the idea user call at my idea number they hear the notification please check the number you have dailed I had already called to customers care services for this problems they said tha there is no any problem from my side … this problems would any happens when the idea users called me , there is no any problems with other users …. wrost of the wrost company never go with idea now I will have suffer for 3 moth then I will go back jio … I am so sorry reliance jio

  41. I have been Idea cellular service user for more than 20 years eversince it was introduced in Hyderabad and has been using the same no.(9848022995) for all these years.I was sent an SMS asking me to pay Rs 2490/- without which the service would be disconnected.When the enquiry was made how the bill amount was so much while it rarely exceeded Rs250/- in the past,I was informed the charges were towards feature activation charges-the fact was that no request was ever made to activate any feature.On further enquiry I was told that it (the request)was made from Idea retail.The phone services are disconnected and I am not able to make any outgoing calls.The whole thing is unfair and unjustified.I lodged a complaint and was given a date on which the complaint will be acted upon on 5th Sept.2017.Can someone from Idea cellular higher administration take notice of this and do something?.

  42. सर

    मी १२३४५ हा नंबर dial केला त्या नंतर मी 2 नंबर press केला तेव्हा मला सांगितले गेले की आपल्या ह्या नंबर वर ४०४ रूपयात ८४ दिवस unlimeted call आणि 84 GB deta आहे.
    त्या नुसार मी 16 august 2017 ला 404 रुं चे recharge केले.असता मला msg आला कि आपल्याला ही offer १४ दिवसांसाठीच आहे. १६ august ला मी customer care ला फोन केला..
    पाटील नावाच्या लेडीज ने फोन घेतला. तिला मि हा problem सांगितला तिने माझे account check केले व ति म्हणा लि कि तुमचे ह्या नंबर वर ४०४ रूपयात ८४ दिवस unlimeted call आणि 84 GB deta आहे… १४ दिवसानंतर लगेच पुढील offer continue होईल..असे असताना माझी offer 14 दिवसांनंतर बंद का झाली? तुमच्या costomer care officer la फोन केला पण मला समधानकारक उत्तर मिळाले नाही. त्यांचे म्हणणे आहे कि १२३४५ ह्या नंबर वरचि recorded information खोटि आहे.त्यावर विश्वास ठेउ नका जर असे असेल तर मला हे सर्व writing मध्ये पाहिजे कारण मि consumer कोर्टात केस टाकण्याच्या विचारात आहे…

  43. Hlw sir mai ek Idea ka Customer bol rha hu. Add- state-Jharkhand,Dist-Dhanbad.
    Sir mai Idea mai 404 ka plan dalwai the 1.9.17 iss date ko jismai 1 Gb date har din diye jaate h 3 month tak, jo mujhe ab ek do din se nhi diye ja rhe h.
    Customer care meri problem
    Ko solve nhi Kar rhi h.
    Please sir meri prblm ko solve kra.
    Phn no- 9135504706

  44. Dear Sir/Madam,

    Subject -With Reference to Idea Prepaid Netsetter Plan Number-9837290245

    I have purchased prepaid above cited plan by Mr. Vikash Narag, Near
    Pili Kothi, Haldwani, It was a fully prepaid plan Rs-2500/- for
    three months in Dec 2016, after that, I did not recharge again
    because I could not get satisfactory services. in this regards, Mr.
    Vikas was informed well and he satisfied me against closing the plan.
    But now I have been threatened by telephonically to pay amount 2700/-
    I have been a very loyal customer of Idea since 2003and paying all my
    bills against two postpaid numbers but now I really feeling very
    upset. Please take Immediate action in this regards otherwise I will
    have to surrender my both postpaid connection to keep my prestigious


    Mr. Akhilesh Kumar Sharma
    PGT English

  45. I am turab Khan bill.dumari po.kabilaspur PS durgawati diss.kaimoor Bihar network problam in my villege idea provided my villege in ideas tower network problam three month

  46. Nowdays I am suffering from terrible network….Idea was awesome till now…but now its providing Pathetic Service…Im use of idea since last 5+years but not im thinking to port my number in jio…jio is the best network ever i got…if u can help so help me asap otherwise tom im going to port my number…and complaint many times to customer care but i dont think customer care wants to multiply their customer…my idea number is 9623119418 if i suffered again from this network issue problem or slow browsing or downloading ill post my number in jio…thank you for the worst servies ever

  47. Very bed service
    Unlimited call bol ke 404 ka recharge krwate h or fir week ki call limit khtm hogyi bolte h
    Are kiss bat ki limit
    Mene to unlimited krwaya h na???
    Or costmor care is saying ur service will be started from next day mtlb rat k 12 bje se but vo v start ni huaa
    Fir call krke pucha to fir bola ki next day se star hoga
    W.t.f man
    I don’t waht ur service
    Return my money
    My no 8381071618

  48. प्राती: दी: 21/09/2017

    आईडीया कासटंबर केर

    वीषयः मेरा नंबर पोस्टपेड टो प्रीपेड मे कानवाट
    कारना है…

    आर्रजदार: फैयाज खादीर आत्तार
    मो: 9850139175


    सर मै आज भी गाया था आप के आईड़ीया सेल्युलर आॅफीस और आप के आईड़ीया सेल्युलर कसटमर केर आधीकारी ने मेरा नंबर पोस्ट पेड टो प्रोपेड़ कारवाके नाही दीया सर मै आप से वीनंती कर राहा हू कि कारवाकर दो ,व आन्याथा लीगली ऑक्शान लूंन्गा काम करवाकर नाही दीया,,,आप ग्राहक

  49. Idea staff of shivam communication Bavdhan Pune-411021 is talking like goons when I ask for the number port status.

    I was using idea number#8805990535 in Pune and this was my official number ( from Honeywell Turbo Technologies Pune,) after the resignation and moved to Bangalore- I wanted to use this number for my personal and got the letter from company and handed over to Shivam Telecommunication Bavdhan Pune during August 01st 2017,

    They were saying it will take a week time to convert the official number to personal.

    I have been calling them every alternate day from then, and I am not receiving the proper update. They are useless team and one of the worst customer team support from that center.

    Whoever is the owner, I feel pity and he was also behaving the same when I spoke to him.

    Now today on 22nd when I called them, they are saying- I have to resubmit the letter from company. May be they have missed the letter it seems.

    I am totally disappointed.

    I sincerely request you to look into this issue, and convert into personal.

    If in due course of time, if the transfer is not happening.. If any charges are applicable to this number.. I am not responsible for any single penny,

    Please note- I am not going to pay anything since it is IDEA Service center issue.

    If you are not going to take this issue ASAP. I am going to post this in all the social media.



  50. Subject: 373rs deducted
    I am Using Idea Number Prepaid No 7508099836 . I recharge 370 for full Talk time . Then today unknown data usage 373 was deducted. So, when call to you representative they said data pack used by you around 100 mb. and i told him that can be refund or some wavier they representative said No he did not say to try. i was shocked. but i remember some setting problem today data was open for while 50 sec. not more .you deducted 373 all my recharge money . i am very disappoint with your Company. I trust idea thats why port in idea. i this you did wrong to me. i was share this to my friend that idea was doing this to costumers. one day 373 rs. for unknown data usage. I was share to all and media also that you did this to me. Truth will come to idea customers.

    if refunded money its my right but if you not refunded so i have last option to port for
    other company. money is not important . important is justice. my right .

    Thank you!

    Brij Bhushan

  51. Hi Team,

    Today I was called to customer care
    I was talk with Soniya
    She was senior supervisor she was argue with me she talk rude
    1st I was talk with your agent
    He gave me wrong information after that she also gave me different information
    Then I said I want to talk with team leader but she can’t transfer my call….
    I totally unsatisfied with your this service I want the answer on mail and my number
    My number is 9130093695
    It was bad experience with your

  52. Dosto IDEA K SIM life me kbhi mt lena .. Bahut hi bekar services h inka. One month se complain kr rha hu koi nhi sunta h.. Bill har mahine inko time se chahiye nhi to fine lga denge.. Tulera h ye sb.. Jo bhi IDEA use kr rha h usko bhi pta hoga .. bhul k bhi kbhi idea k sim mt lena,..

  53. माझा नं9850022640आसुन, मि आपले मोबईल बिल 26/09/2017रोजि भरले आसुन मला पिपेड करायचे आहे ?तरि कंपनि कडून मला कोनतिही मदत दिली जात नसुन ऊडवा उडविची ऊतरे दिली जात आहे.जादा बिल आल तर मि भरनार नाही ?नोटीस पाटवलि तरी मि भरनार नाही .मि सतत आयडीया केअर तसेच कसटमर केअर ला संवाध साधला आहे.बिला बाबत कंपणिच जबाबदार राहील.तरि मला 1/2दिवसात ऊतर मिळावे?

  54. Sir before 3 month maine apka ek postpaid num liya pr wo aaj tak active hi nhi huwa mujhe uska bill dene ko kaha ja h pls isko chek karo num h 9889188885 name mohd shariq pls sir mujhe rply karen pls

  55. sir.
    dinak 07/09/2017 ko hamne 443 Rs ka richarge karwaya .jisme plan tha 443 pr ULT CALL OR 84 DAYS . LEKIN aaj dinak ko charge lag raha hai costmercare pr bhi bat kari .unhone kaha email kar do .
    sir do mahine tak hame charge nahi laga lekin aaj lag raha hai . ye to chitting hui na.kripa karke hamare mo. n. par check kar hame us suvidha ka labh dene ka kast kare.anyatha hum jio user banne me der nahi karege.or is mail ka jawab jarur dijiyega .

  56. Idea has enrolled all the robbers as its customer care executive. Since last 3 months I am sending regular mails as well as telephonic conversation with the executives of Idea but despite my repeated requests to downgrade my rental plan, the officials have not paid any heed to my grievance. They keep on promising false promises to downgrade from next bill circle but nothing has been done so far. The services are bad and the behaviour of executives is worst. I am using Idea since last 5 years but it appears to be my biggest mistake. I regret using Idea and if the robbers are not willing to improve then I might have to move from Idea.

  57. Sir,

    Due to poor services i had requested to port my no to Airtel however the same has not yet been authorised.

    Pl ensure immidiate approval of port to Airtel as already conveyed telephponically to your representative today and submit confirmation thereof.

    I had already paid Rs.150/- in cash to Yash Enterprises, Rajendra Nagar , Bareilly and Rs.50/- by net banking on 10.10.2017.


    HK Lunial

  58. Respected sir/madam,

    My idea mobile number 9025922505.

    I have been recharged for Rs.130 on 21.10.2017 by evening 06:30 pm , but when i checked my balance on 22.10.2017 by morning 08:00 am i was shocked by seeing that my balance is zero.

    I would have been done a maximum calls of 5 with a maximum calling time not more than 1 minutes.

    But even though my balance is zero, so i am requesting you to please look into this matter for your reference i am enclosing you the message photo received by idea in that they have mentioned that after recharging your total net balance is Rs.134.81 and i have awarded a free net balance of 512 MB data free.

    So i am requesting you to please do the needful and kindly revert my balance into my account ASAP.

    Awaiting for your valuable reply.



  59. Respected sir/madam,

    My idea mobile number 9025922505.

    I have been recharged for Rs.130 on 21.10.2017 by evening 06:30 pm , but when i checked my balance on 22.10.2017 by morning 08:00 am i was shocked by seeing that my balance is zero.

    I would have been done a maximum calls of 5 with a maximum calling time not more than 1 minutes.

    But even though my balance is zero, so i am requesting you to please look into this matter for your reference i am enclosing you the message photo received by idea in that they have mentioned that after recharging your total net balance is Rs.134.81 and i have awarded a free net balance of 512 MB data free.

    So i am requesting you to please do the needful and kindly revert my balance into my account ASAP.

    Awaiting for your valuable reply.



  60. Sir-baratunga re network 0 plije tawor basantu my jamini…..
    At. Baratunga. Po -bachharai. Dist-ken
    drapara… stat. Odisha
    My. Gmail account not available
    Please call back mobile number 7750937938

  61. Dear Sir,

    Recently I have ported my number 9052042972 to Idea, at a road show organised by your executive Mr Bhaskar on 18.10.2017 at Brundavan Gardens Centre, Guntur. The number was ported to Idea and activated.
    I have Paid Rs.295 plan daily 1GB data and unlimited calls for 84 days.
    Till now my number has not been recharged with above plan. In this regard i have visited TSM sales executive Mr Phani based at Vijayawada ,but till now no recharge has been done. Please look into the matter

    with thanks and regards shaik khasim
    9000610302, 9052042972

  62. Dear All,

    This is last complain for Idea Service, I have many time visit at your Idea Showroom Sector 18, Noida, for new upgrade SIM, but any response from your branch, nobody reply from your end, I have visit on 17/10/2017 to today also continue. They have provided blank SIM, But our New Sim Still not Activate.

    So this is for all, I warned that I will going to Other Network (Airtel) on today onward.
    Our Idea Mobile No. is 8285565248
    We have many Communication ID Date Wise

    Communication ID Date
    C1-100655814040 17.10.2017
    C1-100863649378 23.10.2017
    C1-100953445171 24.10.2017
    C1-101055405311 26.10.2017
    C1-101071671614 26.10.2017

  63. Dear team,
    Very poor Customer service
    Idea customer care executive are not proper trained they are not resolved my issue since last 5 days, telephonic conversation with the executives of Idea but despite my repeated requests to I have not access of internet.

  64. Dear Sir,
    Idea Cellular – . I had visited your Bibawewadi, Pune Centre for getting my prepaid connection to Post paid connective 23.10.2017. Your representive without getting my appointment has visited to my place and submitted negative report that “premises found lock”.

    Then again I lodge new complaint for prepaid to post paid on your webside on 26.10.2017. Your sales execute mobile No. 9011772261 has called up and visited my place on 27.10.2017 and collected the copy of Adhar Card and Residential proof and duly filled in application form and confirmed me that within 8 hours or today evening the prepaid connection will be converted to post paid.

    As per him one Mr. Saurabh is not closing my earlier complaint due to the sales execute who visited my place is not in a position to process my request. Hence delay is from your Bibwewadi Service Centre. Pune who is doing un-necessary delay in closing the complaint. Hence actiion may be taken against your Bibwewadi Centre, Pune for delaying process and un-necessary harreshment to the customer. Now a days other Service Providers are ready to give immediate service. I am waiting due to name of Birlas.

    Please look into matter and resolved the issue at the earliest other-wise I have to give complaint to higher up or change the Service Provider. Further you Customer Care not replying to any mail.

  65. Due to very bad behaviour of idea shopee I have finally porting my all numbers to Airtel.

    I have requested porting om 6th Oct to change the circle of Gujarat idea to Pune idea. Same porti g was expired on 24th becuase non one process. I have visited min 5 times between 5th Oct to 24th Oct idea store Hadapsar, sasne Nagar, Pune 411028 and meet representative Sadhana #9130066706. She appolosied and ask me porting request again. Same I did. Now, again same porting was rejected on 1st Nov. reason out standing bill. Today again I have visited Idea Store to Sadhana and ask her reason. She told me and show me portal where reason was documentation. I am surprised. She talk to her boss and he ask me to generate the port again. I lose my passion and ask her how many time I have do same process. She replied me do one thing change your number to some other company and same day I have transfer my numbers to Airtel. I thing idea is not able to handle the customer. I have also wrote 3-4 mail but answer was shocking to me.

  66. i want to help ,,, because my mobie no. has been lost ..its my personal no. but not my ID …
    PLEASE ….

  67. i,

    My idea account balance of Rs. 60 is deducted without any reason please waive of my balance on priority other wise i’ll escalate this issue to higher level and social media.

    You people are losing customers

    Totally fed up with your customer care service, i don’t want to use your service any more until my balance is not waive off.

    Idea number : 9920208978

  68. Hi…

    this i am Pankaj viahwakarma customer of idea
    mobile number

    hi i am getting collection calls from idea related to 3rd party , DUE TO THAT AM HARRESED FROM LAST 5 DAYS .

    i want your intervention to stop call .

    or i have will escalet this issue to your MD
    Mr. Himanshu Kapania


  69. Hello Sir/Madam,

    Greeting of the Day…

    We are New Ambition Consultancy Services. We are provide services like Recruitment, Manpower Service, Market Research Activity, Survey, KYC, Backround Verification, Data Entry Services. Our Ambition is provide our client all services in resonable rate. We are Provide service Door to Door Market Research & Online KYC of Mobile No..
    Kindly contact me asap if you looking above any services. If you are not authorized person then please forward same mail to authorized person..
    I need corporate office Email ID…
    Thanking You…

    Tanaji Sakpal
    New Ambition Consultancy

  70. same problem customer service is zero 9926581702
    The worst service in last ten years of me using Cellular services.

    The problem started post migrating to idea from other service provider.

    Almost 2Month now a simple request of converting idea post paid to prepaid services.

    Very frustrated due to a very poor customer service by idea chhindwara Mp

  71. By comparing to Jio,airtel… see ideas net pack rates,call rates, SMS services are much higher…
    Network is good but …. u guys need to see ur rates… Or else many will port to Jio & airtel….

  72. Idea service is very worst
    Actually i think its very poor no
    So Ab ye log bal cut kr k poverty decrease kr rhe h
    Itne bure din aa gye idea k
    So coustmers is idea service se door hi rhiye ye sch me ek idea h jo aapki duniya bdl skta h
    Actually kangal kr skta h
    What an idea sir ji
    Actually ise change kr k

    Aapka matha sir ji ho jana chaiye
    Gareeb idea

  73. Hi Idea team,

    I requested my number to be converted from post paid to pre-paid 3 years back, the representative gave me a receipt and sim card however, after a week she calls me and says I still have 30 rs balance which I need to clear. When I paid the full amount she did not mention anything about this however, the customer care guys kept calling me everytime asking me to pay the bill which is frustrating.

    And now they have put this to criminal civil stating I haven’t paid the bill. I don’t have neither post paid or pre paid sim card as I have not been using it from 3 years after the request was submitted.

    Its not matter of paying 700 but why did they not tell me this earlier, and why are they enforcing me to pay the bill and taking all my money.

    Please take action immediately, I will never use idea network and will also advise other to use it. Very frustrating people and poor service.


  74. One of the lady using idea sim No is : (91) 8184863152 was other wise using illegal (contact ) activities and misusing. This sim name is other male fake person also. She using for sexual activities purpose. Please find out then sim blocked as soon as possible immidiatly.

  75. East of time and energy……. The prblm was accruing from the last month.but the prblm was not solved. I was paid the postpaid bill amount 1500 they told that after paying the bill I will change the sim to prepaid within 4days but they didn’t do that…after sometimes they are not attending my call and they didnt change the sun to prepaid also…. But today they are saying pay the bill amount of rs 240 and then we will change it and give to saying like that after bill generating ….now Wat should I do….. Wast of time and wast of money… (Dear Customer, Summary of your Idea bill dated 23-NOV-17:
    Prev. Bal C/F: Rs.-275.99/-,
    Rentals: Rs.349/-,
    Feature + VAS: Rs.38.71/-,
    Local: Rs.0.0/-,
    SMS: Rs.0/-,
    STD: Rs.0.0/-,
    ISD: Rs.0.0/-,
    Rmng: Rs.0/-,
    Internet + MMS: Rs. 0/-,
    Others: Rs.50/-,
    Disc: Rs. 0/-,
    Tax: Rs.78.78/-,
    Total Current Charges: Rs.516.49/-,
    Total bill due: Rs. 240.5/-,
    Due Date 08-DEC-17To pay click: )
    Not used any call or not… Becz of that the peson who I said to me is Anusha (+919092898217)

    1. I want re start my post paid connection your idea company close 8981792692 my no am already paying bill this no so start my no 8981792692 760rs am pay total money don’t forget my no start again

  76. Very poor service…. Faltu ka bahana kr k paisa Kat Lena aur fir jhuth k bahana banana ki sir aapne is no pe dial kiya tha aapke mobile se ye hua tha wo hua tha… Sirf bahanebaji aur kuchh nhi.. . Ghatiya service. … Same idea customer care same.. …

  77. i using idea number 9999667946 but last month bill payment by bharat QR scan code, my bank deduct my balance, but idea customer care say’s payment not done
    i send all document ( my bank statement payment reference number) but no answer received from idea customer care all doc. send by mail and reply me we will respond to you within 48 hours.
    but no give me any answer


    1. idea customer care service is very very poor “customer care” he is don’t know about the meaning about this

    2. I want re start my post paid connection your idea company close 8981792692 my no am already paying bill this no so start my no 8981792692 760rs am pay total money don’t forget my no start again

  78. my name balraj sahu vill.bamnilala post parsoli distt: chhindwara (m.p)480115 mobile num : 8959403693 my problem ye hai mere village me idea mobile tower nhi hai oor na tho kisi opeater ka tower hai so please my village me tower stablish kare jis ki public ko tower nhi mil pata mare vill me public hai 1500 log sabi ko network ki problem hai

  79. Idea is it totally fraud network customer care send message one thing and you are doing this thing then the facilities not available then he told customer care he said that the information not available my name is Prasenjit Behera my phone number is 7377 1875 98. This is my Odisha sim and now I am stay UP West the four G network

  80. मैंने रोज 1 gb डेटा रोज वाला पैक डलवाया था पर मैं रोज सिरिफ 300 mb ही खर्च कर पाता हूं कयों के मेरे 3g नेटवर्क की स्पीड 5kb की है मैने 10 कम्प्लेन कर दी लेकिन कोई फर्क नही पड़ा अब मैंने सोच लिया हे इस मन्थ का richage ख़त्म होने के बाद नम्बर port करवा लूंगा फ्री का पैसा थोड़ी हे जो हर बार धोखा खाओं

  81. 9990453003 Fake bill amt 2323.30 by Idea on 15 Dec 2017.

    Dear Idea
    I am 9990453003 Your customer since 2009 .
    ~ My plain is 399 Unlimited / 1 Gb per day
    But Now Bill Of 15 dec is Amt 2323.20 is Total fake.
    I am Very Disappointed it is total fake bill.

  82. I am avijit misra . amr phn a blnce na bole kno kichu active na kra sotteo amr 50 taka blnce kete new hoyeche phn kra te ora bollo je amr phn a active er jnno blnce kata hoyeche ami apnader kache amr etai request je amr phn a pls blnce ta pathiye dindin.

  83. Akdam faltu service idea and my card not maigration last bill may 1100 bil pay
    Mare ko animation nazara kar k jyada bil dete hai
    Ore dusre opertor may jane nahi dathe hai
    Faltu hai sale

  84. Sir/madam,
    Maine 3/12/2017 ko 179 wala unlimited pack activate Kiya Tha..aur pack activation k pahle Maine Puri information liya Tha.. to tumare customare care walone aisa bataya Tha ki…agar aap my idea aaps see recharge krto ho to aapko 28 days k sath 2 GB aur unlimited calls milenge…agar aap retailer see recharge karvate ho to aap ko 1GB data aur unlimited calls milenge….isliye Maine ye pack activate Kiya Tha….kekin ab aap kahte ho ki sirf 28 din ki validity hai…. please hamari request samjiye aur hame benefit leneka muaka de …
    Sir Mai aapka bahot hi purana aur sabhi service activate karne walo me se hoo.agar aap hamari complete ka hame output nahi denge to mai Mera Sim aur mere friend circle aur meri family ke sabhi sim port ya to band kr dunga., I’M not satisfied your service..9822781641

  85. From past few days I am not getting enough 4G speed on my Idea connection. Websites open very slow. Same, if I try opening with other connection(Jio, Airtel) , it opens in jiffy. This is like operating on 2G speed and spending for 4G.

  86. सर हमारा मोबाईल 03/11/2017 को गुम हो गया था जिसमे आइडिया की सिम नंबर 9039121290 थी
    दोबारा सिम लेने के लिए हम जरूरी doucument आधार कार्ड / पुलिस कम्प्लेंट की कॉपी लेकर आइडिया पॉइंट गोहद के पास गए तो बहा हरेन्द्र शर्मा मिले जिनसे मेने अपनी सिम निकालने को कहा वो बोले निकाल जाएगी 200 रुपये लगेगे
    मुझे तब जानकारी नहीं थी की इसका कितना चार्ज लगता हे तो मैंने 200 रुपये दे दिये 1 दिन बाद सिम चालू हो गयी
    आज किसी परिचित से जानकारी मिली की 73 रुपये चार्ज होता हे तो अपन्ने को ठगा महसूस कर रहा हु

    श्रीमान से निवेदन हे की ऐसे आइडिया पॉइंट के खिलाफ कठोर कार्यवाही करना चाहिए

    धीर सिंह
    वार्ड 02 गोहद जिला भिण्ड

  87. My idea no. 7405402233, it’s a postpaid no. On which current plan is running Rs 349 rental on monthly basis but in actually I told to customer care to Activa plan less than Rs 199 on rental basis but they activate Rs. 349 rental plan and now when I received bill in end of month with amount Rs 579.
    I really dont understand how they can be so irresponsible and unprofessional when customer is saying to activate some another plan they just activate another and now let the customer pay the amount.
    Kindly resolve the issue.

  88. i have idea number 9762710165 .i have lost my number before 15 days. i go to MY IDEA and CRS many times, but there are no one can take action.
    i sent a main many times but they aren’t reply my mail.

  89. Hello,
    I have requested an invoice bills for last three months with a proper format and reference numbers through email but instead of sending me invoices in a proper format they have sent me only moth,date and recharge amount in a excel sheet.

    They are saying that they are unable to provide payment receipt after recharge from their end as provision for same is not available with them.

    Earlier I used to get proper invoice receipts to my email but from last 6-8 months I am not getting any recharge receipts. I don’t know to whom I reach out. Could you please help me out to get proper receipts for last three months.

    Unhappy customer.

  90. Hello,
    Idea network working very very very bad in faridabad sanjay enclave area (delhi ncr), no coverage. Data speed is no good either indoor or outdoor. Voice quality reduced after establishing call. How can you make it 4g super fast network whether it not properly working on 3G network in this area.

  91. Idea company sabhi ko bewakuf bana rhi hai…
    Main 398 ka recharge kiya tha jo 70 day’s mile the or 40 day’s me velidity khatam kar diye.
    Or ab call senter me call kar rha hu to koi bi thik se baat Nhi kar rha h or muzse ab bolte h AP ko 35 day’s mila h…
    Ek number ki bekar or chutiya bana ne wali company hai idea

  92. Hi I am using idea for last one and half year my number is 9405 863 492 I was happy with Idea as I got good service and network at my home but from last two months I have been complaining about network in my house but no one is attending it have complaint at least 3 times for the same but the answer is we have done it sir now it’s all fine but nothing has been done till date I request you sir to please do the needful as no I cannot use idea from my home now can I use its internet service we have a Society of 700 flats in which at least I know 200 people using idea but they are also fed up of it now please do the needful

  93. My mothers idea phone no. 9321111800

    She went to the store In dahisar East to convert this number From billing to prepaid. This was thrice, with all new documents and reasons all different time. Finally they said this will happen on the 1st Jan and will then by a prepaid number which didn’t happen because it was a lie. Worst thing to do.

    I also called the customer case number 198 to complain about this on 30th Dec 2017 to complain about that customer service agent at the store, they said will complain about that which was again a LIE which I came to know when I called customer service again today.

    Finally, I decided to port out my no. To another network which has also been rejected.

    Now I am confused, was I stupid to stay with idea with both my numbers for so long years or is idea the worst. No resolution since 45 days n I am paying for the service.
    Pratik Kirit Pathak
    Phone no 7303963838.

  94. Kabhi costomer car se koi sahi se help nahi milti maine 509 ka richarg karwaya magar mai na to sahi se call kar pa raha hu na hi mere ner ki speed sahi aa rahi hai

  95. मैं दीपक पाण्डेय यूपी ईस्ट से आईडिया का कस्टमर हू मेरा रोमिंग में कॉल कॉन्फेंस नही हो रहा है।जो कि इस विषय मे कस्टमर केयर में बात किया लेकिन कस्टमर केयर के लोगों का कहना है कि आप के हैंडसेट में प्रॉब्लम है जो कि रोमिंग के सिम में काम करता है तो भी आईडिया ही है।रोमिंग में ये सुबिधा नही दे सकते हैं। जब इस बारे में सीनियर तक बात हुई तो अब मैं कस्टमर केयर में भी बात नही कर पा रहा हूँ। मैं ये जानकारी चाहता था हू की अगर ये सुबिधा नही है तो यूपी के लोग कभी भी कहीं जा रहे हैं तो बात नही हो सकती है। मैं जानना चाहता हूँ कि पैसा हम लोग लगा रहे हैं बात या कॉन्फेंस आप लोग के सिस्टम से होता है तो क्यों नहीं किया जाता है।मेरे आईडिया के अधिकारियों से निवेदन है कि अगर ये सुविधा नही दे सकते है तो कोई भी कस्टमर किसी दूसरी कंपनी में जाना चाहता है तो3महीने का जो आप बांड लगा दिये हैं उसे हटा दे काम से कम किसी दूसरी कंपनी में जा के ले सके।

  96. bad service in opretor and camplain mail to no reply veryy veryy bed service in rajkot idea celular Dhebar road opretor i am use pospaid plan mo no.9714555510/60 please reply me

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  98. bad service of odea store in datt cominication of wakad i going to my airtel no mnp in idea but he is applied for the mnp charge of 60 rs per sim very very bad idea network we have Don’t buy idea sim very bad experience in idea stoer

  99. Idea Company service is very very poor,
    I have convered my idea no.7834862068 Post paid to Prepaid Dated 11/08/2017 Kingway Camp New Delhi than full advance payment recd, me Rs.411/= and 48 hours is’s prepaid and my Rs.300/= refund claim but I have no received my refund amount. So please send my refund amount.
    Neeraj pal Singh

  100. Your idea company make us fool .first you give attractive offer then we get nothing…..I got a massage that recharge 449 nd you will get 357 cash back n unlimited calling 82 gb data etc. For 82 days.. I do the same by i got only 70 days offer you lir…you cheet …..

  101. I m facing very poor service from last one month …automatically amount is deducted through chargeable content …customer service provider are also providing poor services…when. I am trying to contact them they put my call on hold and one lady supervisor I do nt know her name but her behaviour is very rude…if u want to check who is the lady then u can check my call detail when I contact customer care at 7 am on 19 jan 2018 , my call was transfered to senior lady supervisor that lady put my call on hold for 5 mints but no reply from her side thenI have to cut my call….I recharge my no. Rs 509 for 84 days since then automatic amount is deducted …really really poor service from idea…I m using idea network from last 5 years but now facing very poor services…

  102. Same net speed prblem in gujraat… refere to my frns and family to go in airtel and tell tham they also tell all tham frnss to advise………change sim of idea…..a customer care answer is verry verry disgusting……..take im give a advice to tham take a interview of your some employe and than joined tham in this respected company…..

  103. Dear idea,
    From last two months idea care blocked my mobile number directly without any reason. Somone fraud person using my personal information and ask you for block my number.You directaly block my number ,how is it possible?
    When i go to idea care center they told me one number who blocks my no ,actualy this number is also my own sister no, she do not do like this stupid things ,i ask her.
    Someone using my information and block my number 2times and idea care show my sister no wrongly.
    Plz now im helpless.I have no time to restart my no again and again. Plz dont block my no requested by that X hacker.

  104. Most pathetic service i ever seen,

    Customer care executive and complaint resolution is shit.

    executive do not have sense to talk to customer.

    I have raised 3 complaint. every complaint resolved with out any resolution, or my feedback. i was with Airtel for 15 years i can say Airtel is far better than idea.

    i am switching back to Airtel.

  105. Worst services I have never been see like this in idea company does not provide the proper guidance and services to customer talking rudely

  106. Very poor service…. Faltu ka bahana kr k paisa Kat Lena aur fir jhuth k bahana banana ki sir aapne is no pe dial kiya tha aapke mobile se ye hua tha wo hua tha… Sirf bahanebaji aur kuchh nhi.. . Ghatiya service. … Same idea customer care same.. … BC log

  107. This are the complain number and all closed without solved it


    Their sales team gave me wrong commitment about the bill and plans and now they are sending me bill.

    And internet is worst.
    Please don’t subscribe for this idea service

  108. Sir, plan 349 is not operating in Mumbai/Navi Mumbai then why are you selling this plan & send postpaid bill after convert it prepaid one with credit balance. & Threatening of legal action.

  109. Waste service very poor service in 3G network call to costumer care but one lady left my phone she’s told me why are you Argive…….Argive q hore aap but mu kuch bhi nhi bola tha totally waste of service

  110. It’s really so much unacceptable service from IDEA and not able to care about their customers .Idea has enrolled all the robbers as its customer care executive. Since last 3 months they are giving me surety about my query and not resolved by customer end. I am waiting for the assurance from their end but not resolved my problem .and now the increased my amount without using their facilities so i am fed up with all this now i am going to consumer court regarding all this then only you realize the importance of your customers. They keep on promising false promises to downgrade from next bill circle but nothing has been done so far. The services are bad and the behavior of executives is worst. I am using Idea since last 1 years(approx) but it appears to be my biggest mistake. I regret using Idea and if the robbers are not willing to improve then I might have to move from Idea and inform to all my idea friends who all are using idea facilities to change their number to voda, Aitel as well as JIO .

    After JIO remarkable facilities they are not giving that much customer satisfaction so why should the person ready to connect with IDEA services. And the last thing I have 17 Idea Customers as my friend relatives so i tell them to change the IDEA services..

  111. I port 9302228828 from reliance to idea and plan was 249 but bill came according to 349 and in roaming incoming is fre but idea add all the charges now I want to pay but no any executive help me and your executive not give me proper support take action against that person.if anyone want to contact me my no is 7974761132

  112. Mrs. Priyancka S. Kadam Office – R/N 2568 /M- 44,
    B.A., ( Eco)., LL.B., D.L.L & L.W ‘SAVALI’ Near Ishanya mall,
    Maharashtra Housing Board,
    Advocate Yerawada, Pune -6


    OUR REF- 123/ 02 /2018 08 / 02 / 2018


    The Customer Care Head,
    The Operation Head,
    General Manager,
    Idea Cellular Ltd.
    11 /1 Sharda Center Karve Road,
    Erandawana, Pune 411004.

    Dear Sir/ Madam,

    Under instructions from and on behalf of my client, Mr. Sunjjoy Y. Kadam alias Mr. Sanjay Yashawant Kadam, Room no. 2568, Building No. M 44, Maharashtra Housing Board, Yerawada Pune – 411006 State – Maharashtra, India ; I have to address you as follows.
    1. Following is the details of my client,,,,
    a) Mobile number are – 9766221745 / and add on number is 9860883972
    b) Name Customer – As above
    c) Date of birth – 7th Feb 1970
    d) Last bill amount paid – 498/-
    e) Current tariff plan name- T950-New ICICI Prudential Plan
    f) Last Dialed Numbers / SMS – ????????
    g) Frequently called number – No
    h) Alternate Contact Number- No

    i) Facts in Brief
    2. That my client is your loyal costumer from approximately 4 to 5 years , and has been paying his Idea Mobile both monthly bills regularly as it’s a matter of record with you.
    3. That my client does not use your internet , he always prefers to use internet of Jio ( Reliance ) and Net Link ( Local provider ) which is there at Home, so question of using your internet doesn’t arises at all.
    4. That my client came to know that it is your tactic to provide By Default Internet on SIM so that the customer will use it by mistake and you will generate your revenue, but it is wrong , unethical , and it’s a fraud in the eyes of law.
    5. That so my client has already inform your Customer Case executive and has stopped internet facility which is provided by default.
    6. That if you calculate average of bills of my client’s both numbers till today, it comes between Rs. 500 /- ( Five Hundred to Rs. 550 /- Five Hundreds & Fifty Only ) from the beginning.
    7. That when my client got SMS from you on 14th January 2018 that my client crossed his limit , reading the SMS, my client shocked and he himself ask you to stop outgoing of number of 9860883972 but in the reply you not only stopped the outgoing of the same number but without any intimation you stopped incoming of above number.
    8. That you charged Rs. 6681/- ( Six Thousands Six Hundreds and Eighty One ) plus 18 % GST on the Head of WAP which is very wrong and my client is not going to pay this amount.
    9. That my client says that he already had stopped his by Default Internet ( which is bad habit of Idea to generate revenue unethically from the customer ) a long back , so using Idea internet doesn’t arises at all.
    10. That few months back network of the 9860883972 is got off, when my client visited one of your Idea store they told my client that his SIM card might be corrupted and they issued my client 4 G SIM 8991110000235093573 activating the SIM card the default internet service might have got activated which my client had already stopped as above, so you are at fault.
    11. That my client says that he had neither asked the Idea representative to issue new 4 G SIM card not nor requested to activate the default internet service on new SIM card. Customer fully believes to you and your representative.
    12. That thus this mistake happened from your end then why should my client pay for this ?
    13. That if you observe my client’s use after this incident, you will come to know that my client’s used is as usual normal , my client never thought that now bill issue is raised , let us make uses more and leave it , my client never thought like this so the biggest evidence which is there that till today that he is using his SIM 9766221745 as usual, normal , kindly take a note of this.
    14. That when your company has set up a Credit Limit of Rs. 4500/- as mentioned on bill then how you allow to cross the limit & now showing that i.e. Rs. 8355/- ( Rs. Eight Thousands Three Hundred and Fifty Five only ) is bill amount.
    15. That now you are started harassment of my client by calling him again and again about the same issue, in spite of his request , thus it is mental Cruelty towards my client from your side , one of the examples of that today , on 8th February 2018 at first half approz 12 non your representative called my client and when my client raised objection that his conversation with your representative is being recorded without my client’s consent , after raising this objection your reprehensive agreed that the conversation between my client and your representative was being recorded without my client’s consent. Such act of your representative is violation of my client’s fundamental right given him by the constitution under Article 21, so you will have to explain in the Court of law about this and you will be charged for violation of my client’s fundamental rights that without my client’s consent you recorded / taped my client’s conversation.
    16. That after receiving this Legal Notice with immediate effect you are hereby called upon to re- start my Client’s SIM 9860883972 number’s incoming which unethically you barred, it can be understood , if you barred outgoing of the same number till you have doubt.
    17. That my client was ready and is ready to pay his Voice calls bill as usual & as follows;
    SIM 9766221745 bill amount ———————————————— Rs. 346./-
    SIM 9860883972 bill amount ( Excluding 6681/- plus GST charged)Rs.129/-
    Total comes 475 /- ( Four Hundreds and Seventy Four Only ) so waive up the rest of amount which at any cost my client is not going to pay for your fault.
    18. That in spite of this notice if your representative make harassment by calling my client again & again and disturbing him and giving him mental tension in that event my client would be compelled to knock on the door of Hon’ble Court of law for the same, and in that event you alone would be responsible for that.
    19. That it also appears that your intentions were not good when you raised the bill and since you knew it very well, you have tried to commit a Criminal offence within the provision, meaning and interpretation of Law.
    20. That since you have harassed my client mentally and your representative are still harassing my client by calling him for the reason “ you may be held liable by Criminal Law as well as Consumer Protection Act.
    21. That under the circumstances, you are hereby called upon to activate incoming call of cell no. 9860883972 from the receipt of this notice, failing which my client will be constrained to take against you an appropriate legal action including filing of a Criminal Complaint & Consumer Complaint for mental harassment , which please note.
    22. That if you fail to comply with the requisition made hereinabove, then my client having no alternative would be constrained to take an appropriate legal action against you in the Criminal Law as well as Consumer Protection Act and in that event, the total responsibility as to the costs and consequences thereof shall be that of yours, which please note.
    23. That since your illegal behavior has necessitated the issue of this notice, you are herby charged with its costs, i.e. Rs. 10000 /- (Rupees Ten Thousands only), which also please further note.

    Date-08 / 02 / 2018

    Mrs. P. S. Kadam


  113. Dear Sir/Madam,
    I am one of your Idea customer. My Name is Adinath Prabhakar Aherkar. My Idea number is +919767052472.
    I am working in abroad, Ethiopia country through my company work. I had done safe custody recharge Rs- 132/- in the last week of December 2017. Accordingly after successful of Idea recharge & massage has been received from your idea care center on my mobile that your number will not be disconnected for next 180 days on non usage but after one month & now a days again & again massage from Idea care has been received that Your sim is not used for last 60 days. Start outgoing calls/data to avoid disconnection and losing your number.
    & today again massage came that, Disconnection aleart! Due to this I am not Happy your service. Why you are given like this massage after safe custody recharge.

    We request you kindly look into matter & help us your positive response.

  114. मेरे नाम से फर्जी नंबर चालू किया गया है Idea कनेक्शन में मैं बिल पर करते-करते परेशान हो चुका हूं प्लीज इसका निराकरण करें Idea कंपनी से यही गुजारिश है

  115. Idea is the third class mobile service provider. They cheat customers by misinformtion, misrepresentation and various other modes.

    Will TRAI take a note of it and take proper action against the company.

  116. Dear Sir,
    I wish to Register my Old Reliance No : 9322631605 on IDIA.
    I have obtained PORT CODE : RM177878
    I do not get time to visit IDEA Gallery for completing formalities.
    I am enclosing herewith scanned copies of PAN/ AADHAR/VOTING CARD.
    Kindly Port My No : 9322631605 on IDEA IMMEDIATELY.
    Thanks & Regards,
    Alternate Mob : 7498468602

  117. Now a days idea has became very worst, and not getting any response for any enquiry…not good maintenance for network/recharge…
    Billing very worst issues , zero response, wrong communication issue,
    Poor Net work, Poor data running.
    Extra Billing generate.

  118. एक नंबर का घटिया नेटवर्क है साला बहुत दिन से परेशान हुं अब बस किसक तरह पोर्ट हो जाए तो सुकून मिले

  119. very worst service of idea …… porting request pending last 10 day and i called to customer care, service centre , and local operator several times but, No body said me the what is actual problem with my no.? After some time some local idea operator did not attend my call . I think no body is responsible for your problem from IDEA SIDE.

  120. 7503316422 change postpaid to prepaid
    My all bills are clear (7503316422) i want to prepaid idea service online i can send each and every things document online.
    i can not go your idea store because idea customer support open only 10 to 7 PM same time my office or Sunday will be close idea also that is the main issue.
    if idea can not do prepaid my sim online ya on phone so please give me the reason.

  121. 13.03.2018
    Incharge Idea [ West UP]

    I have taken an plan of Rs.199/- of idea with internet +call+ 100 SMS free on 13.01.2018 in my mobile no 9760769439. You will be surprised that since installation of this plan of Rs 199/- internet is not coming into my mobile . In this regards we have made visit at idea outlet in Shivalik Nager in shopping center and told my problems. They say that internet will not come in your area. In starting 4-5 days internet was coming but it was very slow but after that no internet is coming.
    After that we have made complaint at toll free no 3 times but only assurance was given that problem will solve but no corrective action is taken.

    I request to kindly look in to the matter otherwise i have to go higher for my complaint in idea department.

    [ K.C.Kapoor ]
    R-76, Shivalik Nagar
    HARIDWAR [ Uttrakhand]

  122. Dear sir my name is itoo ishfaq from jammu and kashmir Sir I have a big problem any customer care from chandigarh Department share my call history from public without any Dockument proof Sir how it’s possible without govt can’t check my call history but one local person check my all call history ‘when I tell his locals where u find my history he avoid this talk and not tell team regarding this .But Sir the local is friend of customer from chandigarh Department once the local was be a customer plz nd plz check who is share my call history but perfect location is chandigarh and take action about this customer and it should be removed from office and cut this salary .I discuss about this call history of customers he told me drop ur comments on email please and please solve my problem …………….if you don’t understand my language plz sir call me 9055401020 plz sir…I hope u like my activity and you should take action regarding this illegal and hypocrisy activity

  123. Dear sir/madam

    Please note till now network issues not at all SOL please refund amount I recharged around 20 days back around 300 above. Please refund.
    Your Pipli telling previous is network problem now resolved is telling. I challenge you till now network issues not at all Salon refund I’ll mention Kannada word please read through perfectly.

    Kannada language : slow data using I’ll open you challenging it is not 4G. this less than 2G . Nagege usage madoke aguthila Idea one Jugari company.

    Noted : Nana makala Dudukoti Ella andare problem solo madikodi Nanu recharge madisi around 20divasa ayathu eelivarege nanane Data using madoke aguthila. Yaradaru bhandu Nodi . Nivu hell bhudu Nanu nodidini antha . Adare Nana athira bhandu Nodi avaga nimage gothu aagabhudu. Ella andare Idea company owner number Kodi mukake hugithini
    Enthi Krishnegowda CR

  124. Meet here,
    I have my prepaid idea sim 9924176869. I requesting you that please stop the wrong deduction of money from my account.When I contacted your service representative they didn’t explain my query well and doesn’t tranfer their call to Senior executive. They gave unsatisfied answer and putting on unnecessary hold namely Pankaj Rathwa and Daksha Dodhya. So please telling them they are service executives they didn’t don such a worst work.Even they didn’t stop my VAS and on next renewal I charged money for that. So kindly help me and stop this worst things.

  125. n the past month, I made a request to port my Idea no. xxxxxx (Delhi circle to Mumbai circle) as well as convert the post paid number to prepaid. The customer care proves to be of no help to this issue, they are unable to help me out. They are just juggling with me to call the Delhi C.Care no. and take help, which again was of no help.

    After number of followups, i was visited by a representative on 13th March,2018 at my office who gave me a new prepaid Mumbai number saying that the sim would be activated by 7 days and Rs.500 has been charged for the same. Now the idea representative is not attending my calls and after calling the Customer care i got to know the request has been rejected. I believe that this response is unfair because I have been a loyal customer throughout the past years.

  126. I hate this service provider. More then 6 months I have been trying to solve my problem with many idea-reps. and customer care. Either they are having inefficient workers or their system application is useless. Better to move from here.

  127. Dear Team,

    I am writing on behalf of my father Mr Arvind Upadhyay, Who committed the mistake of purchasing an Idea Cellular Post paid connection bearing the mobile number: 9669057444. He closed and surrendered the SIM to your local office at Jabalpur (M.P.).

    His Written application to Idea office for the surrender of his number and the receipt of final payment are attached in the following email. It was already a harassment to us when we received a notice from your “So Called Lawyer” on an email. I have attached the Email herewith. We responded to the email and my father ( Who retired from a clean service record from SBI bank) was very worried about the embarrassment that such a wrong allegation (Of not making a mere Mobile Payment) might cause for him in person.

    After writing back to your advocate we assumed that the matter is taken care of and that there would be no incidences of further harassment from Idea Cellular. It seems that the account was just allocated to yet another agency in some time and the collection team started resorting to typical “Un-ethical” code of conducts.

    We received a call today on my father’s number from a caller using Number: 8448910429 the caller identified himself as RAKESH KUMAR who claims to be a government employee from Tees Hazari court New delhi. He started off by telling my father that there is a legal case filed in the court against him and the case required immediate action from us. My father was bewildered by this information and immediately called me to address this.

    i Called the so called Government employee Mr. Rakesh Kumar (Who is nothing but a caller from one of your debt collection agency) and asked him the way out. He shared with me the number of a so called advocate Mr Ashwani Mehra : 9891006652 through SMS and the SMS also said that the case file no is DC-1688/18.

    I logged into and searched for the said case which does not exist on the web data of the court.

    This is an extreme situation and we are being harassed by the insensitive law breakers. these people who claim to be speaking from the Hon Court. This is not just a defamation of the legal system of India it is also a mockery of TRAI norms.

    We request immediate apology and an unconditional No Objection Certificate against the mobile number 9669057444. If this foes not happen within 15 days of the receipt of this email, we will proceed to file the case against ideal Cellular. We will also demand the money incurred in any legal action taken in terms of Lawyers fee etc.

    Prateek Upadhyay

    Content of legal notice as under.

    Jagdish Prashad


    C/o M/s. Idea Cellular Limited (MPCG)
    Chamber No. 266, Patiala House Courts,

    New Delhi-110001

  128. idea slogen “An idea can change your life” but at present slogan change” idea jo bada de aapki tension ” so please learn from old customer …

  129. Sir, I did recharge of 75 for talktime value but idea give me 400MB data and customers care said these are hidden T&C and not gave me satisfactionary answer , so this company is fraud and cheat to customers

  130. Dear sir

    My mob num 8000684002 after 600 mb completed inertner is not working. Every slow internet even 400 mb remains company providing us 1gb high speed it is wrost speed kindly slove this issue I suffering is problem last 2 month if issue will not solve I will left idea

    I have 4 sim idea cellular and all I will port to another company if not slove problem.

  131. I am pradeep hotkar having my idea cellular number 8652250593 i gave my request from postpaid to prepaid but since 11 hours it was not able to fulfil my requirements even the store person miss Rohini Pawar was mis-behaved with me and this was not proper way to talk to me and the front of other customers but she was least bother about the customers relationship. She told me if your are not satisfied with our service the you may visit some other idea store and there is the only single idea store available in Chembur.
    As the mis-behaviour of miss Rohini Pawar I had launched a complaint in Basant park police station once they knew that I had launched a complaint against them then they are ready to resolve my issue
    yar sis bandi ko kon samjayega ki ye us jagh rehane walo ke liye kola gaya hep

  132. we have made complaint against Bill payment. That we have already paid yet our three lines are suspended. call to customer care but they are helpless.
    & below mentioned two ID’s are also incorrect when ever we are sending below mentioned maid id’s; the mail got bounce.
    Idea Customer Care Email Id In Mumbai :
    Idea Customer Care Email Id :
    Very pathetic service..

  133. Very bed service
    Unlimited call bol ke 449/- ka recharge krwate h or fir week ki call limit khtm hogyi bolte h
    Are kiss bat ki limit
    Mene to unlimited krwaya h na???
    Or costmor care is saying ur service will be started from next day mtlb rat k 12 bje se but vo v start ni huaa


  134. I had paid my postpaid bill in the morning today and till now my service is restored. Kindly resolve the same at the earliest. Also customer care chat is not working.

  135. Hello,
    This is pawan kumar
    My mobile number is 7742231056
    From vijainagar ajmer rajasthan
    I am running this number from 10 years +.
    aapke dwara muje meri sim ko free m 4g sim m change kar ke diya ja raha or sat m net data par muje waha di nhi ja rahi h to shimaan ji yah dilwane ki krpa karah

  136. I never suggest any one buy your Conction your company service is so poor I am buy 2 postpaid sim connection you guys making me fool I am not used your Conction because no network was came and still am not using and you created bill 400 I never pay and do what ever you want and your customer service center is also making fool they don’t how to talk with customer and I also talked with a senior agent she promised with she will next day but stil she did not made any call and which bill you will create for this month am also never paid because your sim is not working and I request you if are not able to provide good service so please don’t making fool last 15days am not using your services so why you sent me qeog bill I already informed your customer care executive and also sent lots of mail so why you do again and again I informe you last and final time if again you sent me any wrong bill so I will take legal action iwil go consumer court

  137. Third class people handling Idea center requests to all never use Idea. Worse and pathetic service by Idea center located Baroda Amrapali complex, Bhavani communications, Mr Vijay Patel, third class service and answer given by this man.

  138. Dear Sir/Madum,
    My self Tapas Pandya , Mob no is 9722484800,
    Idea cellular is now a days polular telecom service provider all over Idea, but my yesterday insidence change my mind.

    Yesterday on 18-04-2018 i was visited Idea store to convert form postpaid to Prepaid ( -Bhavani Communication,Amrapali complex, Karelibaug, Vadodara) It is very regret to inform you that the person name Mr Vijay Patel who was talk with me very rudely, what a worst team managed Idea store.
    I was request him to convert my postpaid to prepaid, he checked in computer and told me that you buy sim from somewhere else and its not come in my territory so i unable to take your request, after that i was talk to customer care no and customer care person told me that any Idea store can convert postpaid to Prepaid, i was recorded that call and request to Vijay patel many times that please listen this recording its clearly says that any Idea store can convert postpaid to Prepaid, why not you?

    He was smiling on me and said no sir i can’t take your request and after that he told me that sir do not do TIME PASS, i said i am here for solution not for time pass.
    I request to you please take strict action against this person Mr Vijay Patel or i will Escalete to the higher authority and even TRAI also.
    in my life now i will never suggest to Idea Network to anybody and even this will escalete in social media also, though whatsapp and Facebook.
    customer is God but this people have even do’t care about the Market reputation and Goodwill of Idea, beacuse of this kind of Bastured people handeling Idea store and misbehave with customers i am not going to continuee stay with IDea.
    pleaes please take strict action against this kind of nonsense people.


  139. yes idea is a veryyy worstttttttttttttttttttttttttttttttttt company,here in guntur these bloudy people are cheating and hacking mobiles even in idea storessss , kothape branch roothless people they are,

    when we call customer care they are not responding,break the sim frndsss never use it

  140. I m ..idea very old customer in bihar but these day I am not satisfied for the idea sim don’t solved my problem..I think I m port my sim.

  141. Sir, your idea center for upgrading the idea SIM to 4G, whose name is Bajrang Telecom Calaras morena mp, has made me upgrade to SIM 4g for 200 rupees. Is this right?

  142. Very very bed network idea 4g sala bakwas network hai speed nahi hai sarra pissa barbaad ho gya hai dosto mat khreed karo idea sim card sala bakwas network hai

  143. बेकार नेटवर्क हैं आईडिया का एक टक नेटवर्क का नहीं है रोज़ मेरी एक जी बी खराब हो जाती हैं दोस्तों आप लोगों से अपील करता हूँ कि आप लोग आईडिया के सिम कार्ड मत खरीद करें आईडिया का नेटवर्क बहुत ही बेकार नेटवर्क हैं स्पीड नहीं कम्पनी वाले सिर्फ बकवास हीं करतें हैं बोलतें हैं हमारी टीम आप से कान्टेक्ट करेंगी कूछ भी नहीं होता दोस्तों jio 4g बहुत ही अच्छा नेटवर्क हैं

    1. मैं आपकी बातों से पूर्णतः सहमत हूं मैंने अपने नंबर 9300060381 में दिनांक 31.07.2018 को 99 रूपये रिचार्ज 16000 सेकंड 28 दिनों के लिये किया था जो समय से पहले ही 21.08.2018 को बंद हो गया जबकि अभी बहुत सेकंड बाकी था । इन लोगों के खराब सर्विस के कारण मैं हमेशा फिक्स रिचार्ज करवाता हूँ । पहले 108 रूपये में 14500 सेकंड था और अब 99 में 16000 सेकंड दे रहे थे पर ये सर्विस बेकार है । अब तो इसको छोड़ देना चाहिए ।

  144. Very very very bed network idea 4g sala bakwas network hai speed nahi hai sarra pissa barbaad ho gya hai dosto mat khreed karo idea sim card sala bakwas network hai

  145. Worst company worst service.i want to change my postpaid connection to prepaid but there is no response to any idea store.if you can’t handle it close them.and I am port my number in other company in prepaid

  146. Dear idea team, I like to tell you that idea is a worst survice telecom company. They had deducted my balance, when call to customer support ,I can’t explain the what a shit response of idea survice centre of Hyderabad Basheer Bagh. They guys only time pass & saying aap to phir dusara no. La lo.
    That’s why people are switching to others company

  147. Sir,
    I have facing many issues about my idea data service. I have a active data plan but my sim not working properly nd the customer executive was also not helping. So please take some serious action about my problem.
    Thank you

  148. Respected All, 

    This is to draw your attention that my idea SIM is not working since 14th may 2018 for which I have placed complains at idea office many time.

    The excuse I am getting from them is that my card is active in there system and there is a problem in my phone.

    Despite of inserting my SIM card to other mobile and a new handset still it is not working.

    Do idea office people think that customers are fools and you keep them harrasing by not properly answering to the problem they are facing with there  network.

    If I don’t get a proper replying from the company person for solution of my problem.

    Than there is no use to advertise in the market that idea is the best network 

    Please stop the advertisement

    3G pe india busy 

    Because people of india are busy going to the customer desk of idea again again and again.

    Idea office is useless in solving the problem.

    My Idea Number : +919824560015

  149. I am very disappointing by idea cellular services they are misguided our customer so that they can blame more bills to customer . very very poor servises in postpaid plan dont take it this sim …. otherwise you regret one day ..

  150. To



    and now my phone number has been closed..

    as per you tell I have change the sim card what will we the next process no help come ing from idea

    now my no .stop…from…7 days….


    I am AniAvirachan my phone no 9990992066 Fashing a problem from 3 moth and no help coming from idea side and i pay all bill
    on time till now no update not done and the if you call the customer care they tell we solve your problems and all pleas check and help
    so that i can pay the bill on time and do the need full help other wise i am porting my no . to other company .

    1} 12 march 2018
    S1 – 108542283755

    2) 11 APRIL 2018

    3} S1 – 110906375804
    DATE 25.04.2018

  151. Dear Idea team, I have been using Idea sim no. 9144655045 for last 2-3 year but 2-3 days ago my mobile number got inactivated by idea company . why my number has been inactivated by idea company ? when i called on customer care they told me your number was being used for bussiness purpose by me. thats why they deactivated my number but i hadn’t used my number for any business purpose even i have only called around 10-20 times in last six month so how u can say i had been using this number for business purpose? i am requesting you please reactivate my number .

  152. Mere no par offer aya jo ki mene recharge kiya or mere liye deta nhi diya gya or bola gya tha ki 24 hours me de diya jayega or ab tak nh diya h campIain no SR No.1-210884118115. To ST 1-210884118115 agar kuch hona h ya nhi y customer ko yese hi pagal bnana h idea ka

  153. Poor quality of service and large communication gap among departments. I had emailed the proof of payment of previous operator but my number’s outgoing services have been barred today.

  154. No Body is listining our problem I have mail ti Head manager Mohali (Sandeep Joshi) as well as Head Manager ludhiana (Sumit Devgan) I am asking for who has suspend temporary my number 8196000642. As i havnt givven a singel request I Have unbarred My Number through 198 (Coustomer Care) But Still after fer minutes My No Has been suspended Temporary Again
    I have send a mail to ther working mail id also toplease unbarred my number but still there is n response. All are one they all are not carrying about their coustomer. I have visited anothee idea showroom there i got that My idea Situated at Post Office road Mandi Gobindgarh Parneet Telecom Has barred my number due to some personal issue. As i have worked there as FOS . I didnt get my salary so i have to leave thhat work and find a new job . But The owner has tried to use the power given by the company in wrong way. And The Head office Manager And Ludhiana Zonal Manager is not taking action on it

  155. we using from last 5 years idea numbers for family members. But now a days we didn’t get networks from last year properly. we recharge our mobiles numbers 469 or 529 plan for network and calling. But we cant get networks. We also modify our numbers 3G to 4G but problem is same. We don’t want to change our numbers. But we get service from bad to worse. Be needful. Thanking you.

  156. Dear Sir,

    This is inform to yo that very poor service provide by you,because I have many time complaint from last 3 month but till date my number not porting in Airtel,
    I have paid my bill on my bill date 16th. my bill till in negative but your idea company rejected my porting request due to bill payment issue.
    I have visit idea care in rudrapur but not response.
    pls port my number………..

  157. I have made portal from Airtel to Idea No, and it was activated on 19th June2018. For the last 2 days i am trying a lot to connect 4G or 3G network but unable to connect. If connected on the next 5 to 10 minutes it was disconnected and this happening frequently.

    I made a mistake that i have took post paid connection instead of prepaid and feels too bad for changed the network.

    My experience with IDEA is too worst and will not made this mistake in my life time.

    From the time of my sim request i was trying to cancel this connection, but it was activated without any information and verification from service provider.

  158. Dear team,

    This is to inform that presently i had two idea numbers.Last 3 days i am facing a network issue. I already escalated to customer care.still no one responded,My family members are using idea,If you cannot resolve the issue before today end of the day,I’ll port my number to other network operators, As a leading reputed company please support your customer,

    My Contact Number-9061360321

    Alternate Number -9061260321

  159. IDEA CELLULAR NETWORK LTD. 25.06.2018

    Your sales staff was regularly approaching me since first week of June ,18 for porting my mobile number to Idea network as I was facing signal problem with the network . They offered me tariff Plan of Rs. 211/- + GST @ 18% p.m. if I opt porting 2 mobile nos under family plan . After so many calls from your sales staff side , I agreed to port 3 mobile nos. on 18.06.2018 , one in my name and other 2 in name of my family members as under :-
    1. 9312635983 in my name GYANENDRA SWARUP MAYAWALA port from Airtel
    2. 9811430245 in the name of my daughter in law SHWETA MAYAWALA port from Vodafone.
    3. 9711131886 in the name of my son PARITOSH MAYAWALA port from Vodafone.
    The person who approached asked me to talk to his senior officer and transferred the call to a person named Vikas Chaudhary who also confirmed to me the Tariff of Rs. 211/- p.m. for each number for unlimited incoming and outgoing calls free roaming and free SMS . 30 GB Data ( which was inclusive of free10 GB Data additional for all the 3 numbers ) per month with carry forward facility of unused data to next and so on . I insisted to give me in writing of what was conveyed and confirmed to me on phone before I opt to port the numbers . Mr, Vikas Chaudhary confirmed to me on my E,mail immediately the Tariff plan of Rs. 211/- p.m. with all commitments as coveyed to me orally . A person was sent on the same day in evening who verified all the three numbers and after completion of all the formalities and requirement / procedure, he issued 3 sim cards of all the 3 numbers on the same night of 18.06.2018 at about 9 P.M. NEXT DAY on inquiry I was told that there is no Tariff plan of Rs. 211/- . I told that I have a written confirmation form a o IDEA fficer named Mr. Vikas Chaoudhary but to my surprise I was told that no such named person is working in IDEA . I tried to contact Mr. Vikas on his number given in E-Mail 9990889672 . On dialing this no. the reply given was that this no. does not exis AND I felt that I have been chested . In

    the morning on 20.06.2018 , to safeguard myself from any complication in such a situation , I have sent a notice to Vikas and Customer service idea E-Mail addresses :-
    G S Mayawala

    20.06.2018 11:30 AM (5 minutes ago)

    we have opted portability of 3 mobile connections of my family yesterday and the tariff told to us was Rs, 211/- per month + GST unlimited outgoing and incoming calls free roaming + 20 GB data + additonal 10 GB Data with carry over of unused data . The tariff sent showing Rs. 289/- which is wrong and higher instead of Rs 211/- tariff as told ,discussed and cofirmed also mobile nos are 9312635983 -9711131886 and 9811430245 . I am trying your number -vikas chaudhary which is not reachable with message services temporarily closed . i am therefore not porting the numbers with Idea as tariff wrongly reported which is clear cheating
    G.S.MAYAWALA 9312635983
    1. The receipt of E mail confirmation reference was coveyed E1-113438543721 and reply / response within 48 hours , but no reply till now . On 23.06.2018 Igot another no. of Mr. Vikas 8851403511 and made several calls which all were disconnected . In the evening the call a]was attended by a person named Mr. Sachin to whom I informed that first two nos are ported on 23.06.2018 morning but 9711131886 in the name of my son PARITOSH MAYAWALA from Vodafone is not ported due to non payment though the payment was made in excess on 21.06.2018 . On inquiry from Vodafone it is coveyed that a fresh request has to be made for issue of new code and to again approach Idea in the matter . Mr. Sachin was also conveyed that on 198 we are informed our tariff plan Rs. 389/- + 18% GST . Mr Sachin replied that instructions are being issued that the Tariff of all above no. ported is Rs, 211/- + 30 GB data fior each no. . He also promised that no 9711131886 will be ported on 25.06.2018 but is not ported yet . TO day again 198 informed the same Tariff of Rs. 389/- p.m. per no. and no specific reply for porting of 9711131886 . The Complaint is registered with 198 is Id C1-113667004193 . Since than I am trying to contact Mr Vikas but he is disconnecting my calls. And avoiding me intentionally . There is no one in Idea to resolve and to whom I should contact and I am being harassed unnecessarily . You are now compelling me to forward my complaint to TRAI – Communication Ministry and other authorities besides initiating Civil and or Criminal action at your risk ,cost and consequences thereof .

  160. Hi,
    I Jitender Singh, using corporate connection in Noble Seeds Pvt. Ltd.
    I lost my SIM of number 9599207148 and submit 3 times documents to activate duplicate SIM but Still waiting from one month.
    This how they are servicing even to corporate customer.

  161. Worst network service will provided by IDEA. Next time I am not use idea network. Daily I waste 500 MB.

  162. Sabse badi baat idea ne 4G ka naam to shuru kar diya lekin 4 g hai hi nhi dusra inka 3g me bhi server bekar hai. Net chalta hai Mar Mar ke Kabhi to chalta hi nhi .me das saal se idea use kar rha hu char sim hai mere ghar me . sabko port karaunga airtel4g Me bye idea. Thanks for Bad service.

  163. I am writing today to complaint of poor service, i receive form your company on 11-07-2018 i was visit to your idea office

    Reason idea post-paid to pre-paid transfer but a representative says post-paid to prepaid policy are change 4 days after was call to call centre and after visit in idea office, ( i have paid post-paid bill ) after 4 to 5 days call centre representative call to mi and says please visit idea office and transfer post-paid to prepaid i have visit idea branch there representative says our request id are rejected our prepaid to post-paid not convert

    so please suggest why i use your service ??

    if your office representative is not able resolve my query….

    after this i will not get any resolution , i will port all my family numbers which is post-paid will port in to other network….

    Your Customer,

    Amol Hadole


  164. support team,

    I am troubling to connect 4G network in Mumbai location while visiting.
    Unable to access 4G in Mumbai so kindly resolve it on priority basis.

    Mobile 7738920554 mh goa

  165. Hi,

    My name is Rinju Sandeep… I have been using your services for quite a long time! 2 months back I happened to visit your Palakkad out let ( near Victoria college) for the bill payment. While I was paying the bill your representative asked me whether I am interested to add one more number so that I only need to pay a small amount together for both the sims… As I felt it’s an attractive offer, I told her my daughter is using an idea network but it’s prepaid. She said she will convert it to postpaid and also issued me a new sim and a different number. As she promised , next month I paid the bill too thinking that this will be the bill of the 2 numbers…

    Now , few days back, my daughters sim got barred and when I called the customer care they are saying that the number is not still on the add on status.What should I do now? Every time when I call the customer care they will unlock my other number, and after few hours it’s again barred… one customer care executive ensured me that you will resolve the issue before August 3 rd, and still my problem remains the same…
    How should I escalate this issue to the senior people? I am also thinking about putting the entire incident on social media tagging your organisation so that people will not get cheated like me in future… I have all the recordings of my call to the customer service people and their assurance of solving my issue which is still going un ending nightmare for me… please advise.
    My number – 9387661212
    Add on number – 8606885770

    Rinju Sandeep

  166. the above mentioned email ids are fake or what…we are facing the network problem from last 5 hrs and till now their is no solution


    ghazipur city

  167. में idea postpaid no 8192911222 का use करता था, ये no मेरे द्वारा may 2017 में बंद करा दिया गया लेकिन मेने जो सिक्योरटी मनी जमा की थी बो मुझे बापस आज तक नही मिली क्यो?

    My contact no.9412217459

  168. now me in qatar but my idea sim with me now sim is no network registerd is sow please solution my problem i want to continue running my sim in qatar

  169. Really fed up this idea if we fail to pay the bill you will receive calls in number but if we escalated an issue that will not be addressed at all

  170. In our area in Ratnagiri (Pawas Purnagad area) there is very worst idea internet network always stands on 2g only people are facing very worst problems…if u getting money then why u not providing proper service

  171. Main bihar ke rohtas district , post jamorhi, basgitiya village se hu pin code 802212 yha sbka idea ka sim tha 95% idea ka sim tha fir yha 3g 4g sb aa gya jio ke hone ke bawjud log idea use kar rhe the. Fir idea ka network kharab hota gy 4g to dur 3g ka network bhi nhi aata 2g show to krta h but kisi kam ka nhi complain kiya one month ho gye complain kiye koi fayda nhi.pass me hi tawor h koi bnane nhi aane wala technical team ka call aata h wo bolte h thik kar denge lekin kuchh nhi hota aaj idea 95% se 50% par aa chuka h mere ghar me hi 6 sim h idea ka lekin kisi kam ka nhi ab sb log port kar rhe sbhi ka bharosa tod diya idea ne jald hi idea ka naam khatm hone wala h ab sirf jio chlega or whi rhega kyuki khud idea wale chahte h unki company band ho jaye. Logo se phle paise le lete h or network gayb yha sabkuchh achha tha lekin ab kuchh nhi bacha idea ka network itna ghatiya ho chuka ki mai bhi majbur ho kar idea chhod rha.

  172. Main bihar ke rohtas district , post jamorhi, basgitiya village se hu pin code 802212 yha sbka idea ka sim tha 95% idea ka sim tha fir yha 3g 4g sb aa gya jio ke hone ke bawjud log idea use kar rhe the. Fir idea ka network kharab hota gy 4g to dur 3g ka network bhi nhi aata 2g show to krta h but kisi kam ka nhi complain kiya one month ho gye complain kiye koi fayda nhi.pass me hi tawor h koi bnane nhi aane wala technical team ka call aata h wo bolte h thik kar denge lekin kuchh nhi hota aaj idea 95% se 50% par aa chuka h mere ghar me hi 6 sim h idea ka lekin kisi kam ka nhi ab sb log port kar rhe sbhi ka bharosa tod diya idea ne jald hi idea ka naam khatm hone wala h ab sirf jio chlega or whi rhega kyuki khud idea wale chahte h unki company band ho jaye. Logo se phle paise le lete h or network gayb yha sabkuchh achha tha lekin ab kuchh nhi bacha idea ka network itna ghatiya ho chuka ki mai bhi majbur ho kar idea chhod rha.
    Yha network lao jaldi.

  173. Worst customer care service of idea network. Balance deducted automatically every month & Customer care not able to solve the problem and every time forwarded call to each other still give no solution.

  174. मैंने अपने नंबर 9300060381 में दिनांक 31.07.2018 को 99 रूपये रिचार्ज 16000 सेकंड 28 दिनों के लिये किया था जो समय से पहले ही 21.08.2018 को बंद हो गया जबकि अभी बहुत सेकंड बाकी था । आप लोगों के खराब सर्विस के कारण मैं हमेशा फिक्स रिचार्ज करवाता हूँ । पहले 108 रूपये में 14500 सेकंड था और आप लोग 99 में 16000 सेकंड दे रहे थे पर ये सर्विस भी आपका बेकार है ।

  175. Faiz khan
    My idea no is 9927948004 and it is not active since 2 months i want to reactivat my existing no but nearest retailer told me its acrivation is no more and dis no has been closed by the copmany so pls reactivate my no as sson as possible

  176. Their is pathetic. Network idea now a days .is the issue is not resolved I have to port the network soon .I am using 4 to 5 no idea now a days. .do something .???

  177. I was having one mobile no. issued from Meerut office. I transferred it to Delhi by converting to Post Paid. The gentleman present in Idea service centre, DC Chowk Mr. Ashish took Rs. 400/- as security and issued me a hand written slip with confirmation that once the no. is changed to Prepaid same will be refunded.
    After three months the no. is again changed to Prepaid. I asked to adjust the security amount as prepaid charges. The gentleman told that this amount will be refunded in 96 hrs. by cheque. Many 96 hrs. have passed but cheque is still awaited.
    Now that gentleman of idea service centre is not picking my phone. I have visited the service centre more than ten times. Every time either that person is not available or says “it is in process”
    I do not expect such irresponsible behaviour from idea executive.
    Hope you will solve my problem.

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