Flipkart Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

Flipkart Customer Care Number

Flipkart is an e-commerce site which is famous all around the globe and mostly in India. It sells products from various categories which include Electronics, Appliances, Men Apparels, Female Apparels, Baby & Kid Apparels, Furniture, Books and various other products. It started out as a Book selling e-commerce site and grew out to be a marketplace offering any seller to sell on their website. All the Flipkart Customer Care details have been mentioned in this post.

Flipkart India Official Web Site: www.flipkart.com
Flipkart Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations

 

Flipkart Toll Free Number

Flipkart has assigned some toll free numbers for their customers which they can use to contact them.

1800 208 9898

1800 420 1111

1800 1080 1800

1800 425 3547 (Working hours 24/7, Monday to Sunday – Timings 10 AM to 6 PM)

 

Flipkart Support Email Address

Flipkart.com has a dedicated support email address for customer service.

Flipkart.com Official Email id: [email protected]
You can use the email id mentioned above to lodge complaints or inquire about products and delivery.

For Flipkart.com Publisher/Distributor/Author inquiries –[email protected]

For Flipkart e-Gift Voucher queries – [email protected]

For Other Business queries : [email protected]

For Flipkart.com Affiliates related queries : [email protected]

 

Flipkart Head Office Location Address and Contact Number

Flipkart has its head office located in Bangalore. The address of their head office has been mentioned below.

Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor,
7th Main, 80 Feet Road, 3rd Block,
Koramangala Industrial Layout,
Bangalore 560034, Karnataka, India.

Flipkart.Com Corporate Office Phone Number: 0124-6150000

 

Flipkart Branch Location Address and Telephone Numbers

Flipkart Kerala Office Address :
MG Road,
Ernakulam, Kochi
Kerala,India

Flipkart Hyderabad Office Address:
Mangalhat Road,
Hyderabad, Telangana,
India

Flipkart Mumbai Office Address:
Sector 2, Kharghar,
Navi Mumbai,
Maharashtra 410210, India

Flipkart.com toll free number 1800 208 9898 in india, Flipkart customer care contact number in India, Flipkart  toll free customer care number in india, Flipkart  customer service toll free and contact help line techinical support call center phone number and Flipkart head office in india address, Flipkart  official web site and official email id, Flipkart toll free customer care contact number customer care call center.

Flipkart customer care number is accessible from Dehradun, Gorakhpur, Coimbatore, Vijayawada, Vellore, Aurangabad, Tamil Nadu, Chandigarh, Visakhapatnam, West Bengal, Kanpur, Gujarat, Jammu, Vadodara, Sangili, Varanasi, Thane, Uttar Pradesh, Uttarakhand, Odisha, Nagpur, Jamshedpur, Delhi, Udaipur, Trichy, Madurai, Erode, Navi Mumbai, Ahmedabad, Allahabad, Indore, Cochin, Jharkhand, Nasik, Kolkata, Jaipur, Meerut, Ghaziabad, Gurgaon, New Delhi, Chhattisgarh, Pune, Bihar, Raipur, Mysore, Faridabad, Himachal Pradesh, Assam, Goa, Gwalior, Surat, Rajkot, Ernakulum, Bangalore, Mumbai, Hyderabad, Amritsar, Maharashtra, Mangalore, Andhra Pradesh, Chennai, Lucknow,Agra, Kerala, Pondicherry, Salem, Ludhiana, Patna, Rajasthan, Punjab, Bhubaneswar, Ranchi and more.

44 thoughts to “Flipkart Customer Care, Toll Free Number, Support E-mail, Head Office and Branch Locations”

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  2. Dear Sir/Madam,

    Order ID:OD109832969009186000

    I have purchase Moto G5 Plus through above mentioned order id. But in that mobile whatever mentioned as features it’s not available in that mobile so that i requested to return my mobile.

    But from filpkart side they are arranging the replacement that features is not available means how come it would be in replacement mobile.

    Am very disappointed how come they are doing this kind of chilly things and you are blaming and cheating the customer as like fake advertisement and fake features.

    Really it was affected me lot because of your sides mistakes.

    If the features are parts defective you can replace the product where the features is not availble how come you are saying replacement.

    Am suffered lot because of your blammed activities so if you are again trying to blaming me very sorry I dont have any other option to go consumer court.

    I hope flipkart is the best online traders they will not behave as I file the case in consumer court.

    1. I too had a bad experience. Please tell me the email id of flipcart.com. I ordered a TV for Rs.12,498/-. My account is debited by bank but flipcart is not showing the order. I called their toll free number, but no response. I wrote an email but email has bounced. Please advise correct email id of flipcart
      My email address is [email protected]

    2. REALLY APART FROM REPLACEMENT FOLLOWING THINGS CAN BE DONE FLIPCART FOR BEST CUSTOMER SERVICE AS:
      1. EXCHANGE ANOTHER BRAND MOBILE
      2.ISSUE THE COUPEN TO REDEEM
      3.REFUND THE AMOUNT
      4.ANY PURCHASE

      BECAUSE REPLACEMENT GIVE ONLY SAME WORST PRODUCT

    3. We too facing similar issue with flipkart. Here is my scenario,

      My Boss ordered “Redmi Note4” on 5th November through flipkart and received the product within 24 hours. He didn’t open the product so far and he would like to return it, Reason are as follows,
      1. We have purchased same phone before for office testing purpose and we facing performance and heat issue with that phone. So we recommending him to return it.
      2. He also read bad review about Camera resolution/quality.

      Immediately he submitted “Return” request through flipkart portal and received return request number “111010680######”. After that he received call back from flipkart representative “Ajay” and his supervisor “Abhishek” but both of them not understanding customer request properly, they want us to use the product and then request to replace not to RETURN/REFUND.

      Why flipkart not have facility to customer to return the product and other online stores like “AMAZON” allowed to do this within certain days. Why you guys forcing customer to use the phone which we don’t like, if flipkart is not responsible for product meant who can, I trust flipkart but flipkart not caring for valuable customers….

  3. Respected sir im Mr Madhab Sharma on of your valuable customer since long time. It was No issue at all but this time im facing big trouble on the date of 27 Aug 2017 i tried to purchase a Samsung galaxy j7 2016 mobile by online payment, already amount is deducted Rs 11900 neither i reaciev order Id nor a reaciev amount back in my account now I’m facing too much problem regarding this issue. I have call customer care more than 1000 times already 15 days paas even firstly they says within 48 hrs your problem will resolve but still not resolve my problem.every process i have done to resolve this issue from My end but I was unsuccessful at last time mailing your Sir kindly look into this matter very seriously and resolve My problem as soon as possible.

    Thanking you
    Madhab Sharma
    +919954941633

  4. My order id is OD110294297121447000.Ihave received a message from flipcart that product is shipped and will be delivered by 25 sept.2017.Still I have no further information
    about it.

  5. This is to bring in your kind notice that i had purchased carrier Split Ac in July 2017 order id OD109789760333234000. Issue arise with this is frequent non cooling problem and same has been reported to Carrier Customer Care. Team of Carrier in this area is not competent and technician who visit not aware about the product and unable to take any decision on spot to resolve the issue.
    We use to buy the product from Flipkart for best quality with service. Now this is a responsibility of Flipkart to take care about service in regard with sold product. If performance is not good immediate course of action to be taken for replacement of product in place to attending the repair on high value new purchased product.
    Hope you will take care to resolve the issue soon for the future purchase and implement the special service condition on high value purchase.

  6. Respected Flipkart excutive
    we have recd as per order no– OD110301993262751000,SAMSUNG GALAXY ON NXT Mobile,which is totally defects,we have raise replacement,but still not yet response from your office.No One given us Possitive response about my problem,pls Replace or pick these defected Items and refund my amounts immediate.Pls advice immediate.

  7. Hi, I purchased pigeon four burner gas stove on 10th August 2017 and my order id is OD109916171637902000. The product has been delivered but the stand is missing not found in the box. Please send me the stand to my delivery address given at this order number. Awaiting to hear back from you or feel free to call me on my numbers 7207419491 & 8074069151. Thank you!

  8. dear sir/madam,

    This is for your kind information that I had purchase a mobile model Redmi 4A (gold 32 gb) with order ID no. OD110399889560327000 on dated 5-10-17 when I track my order on dated 8-10-17 then I found according to you tracking I reject my order nut nothing happen about this product. When I call your customer care executive then they promises me that the product will receive me tomorrow dated 09-10-17, But the product was not received. what ever I told your care executive that I am able to pick my order from your EKART store if you told me address but they promises me and gave a last chance for 10-10-17 but unfortunately situation is not improved . today morning time I check product status and what I found unbelievable that I cancel my order, this is too lie and SHAMEFUL to all FLIPCART AND EKART TEAM and your service is so poor.

    Now I want to you please send my parcel without any order again because I have no more time. If my phone not receive then I promiss to you that I will not deal with you in future and also prefer AMAZON service because I fell that AMAZON service is good instead of you. Secondly I want please take a necessary action on EKART team And specially DELIVER BOY who take my phone responsibility because a limit of telling lie. Here I tell you that this phone is selling in BLACK 1000 Rs in market

    I request to again please take a action . I will be a positive answer and also waiting my parcel

  9. Dear sir or madam

    My name is Suresh konagalla.I was ordered whirl pool refrigerator in your flipkart on 2nd October.my delivery date 7 October. But my courier didn’t delivered present now 11th october.your mentioned or extented date 13october. But I just contact bluedart courier he told me your didnot dispatched present now.Do you have any delivery problems my delivery address??? Mentioned me I will cancel my order and booked to any another site
    My ID :OD110377334878218000

    Regards
    Suresh konagalla

  10. Cancellation of order no – OD110303218178987000 :
    I have been requesting for cancellation for this order since delivery of the product due to color not matching the expectation.
    First time the pickup was not taken as I had misplaced the packing due to multiple consignments reaching me during that period. I had called your customer care explaining the same and that the unused product and invoice is available with me . Customer care representative regenerated the cancellation request .
    This time the pick up boy did not come and cancelled the return without my consent.
    I again raised cancellation request this time he said the amount in his records was not matching invoice value. If that is true , it is flipkart issue. This person named Kunal again cancelled the return without my consent .
    Please note that I do not need this product and you should arrange immediately to pick it up and also take action against pick up person named Kunal who has cancelled Refund without my consent.

  11. Dear flip kart,
    i have purchased a mobile phone lenovo k8 plus with big billion day’s offer. my order no. is OD110301520934960000 there was a 3 offers with mobile.
    1.Free jio sim with 60 GB data
    2. Rs 1000 off on promotional offer.
    3. 10% off on sbi debit card. i received mobile on 26 sep. 2017 butt till now i did not get the jio sim.
    kindly send the jio sim with offer.

    regards
    harish g a
    09916860960

  12. I purchased a TV unit on 20-9-17 it should delivered on 1-10-17 but it was delivered on 4th till 13 installation is pending. Such a worst app to purchase. Never recommend anyone.

  13. Flipkart Customer care numbers
    Delhi Regional Office +918910-49-6355
    Chennai Regional Office +91 44 24350197
    Mumbai Regional Office +91 22 26133197
    Headquarters +918910-49-6355
    Kolkata Regional Office +91 33 40005197
    Toll Free Number
    Following are the toll free numbers to contact paytm customer support. Call on these numbers without incurring any call charges:
    1800 1800 1234
    +91 12 0477 0770
    Customers can call on mobikwik customer care number to sort out complains and queries. Users can also call on this paytm toll-free number for reviews, feedback, and troubleshooting.
    Mobikwik Toll-Free Number 1800 1800 1234
    Customer Care Number +918910-49-6355
    Helpline Numbers
    120-3062244
    Customer Care Email Address
    Send Communication to the Paytm customer care support …Sanauk
    October 10, 2017

  14. Dear Sir/Madam,
    My service request number is 1710H276380307 and order id OD110457266576187000 already delivered on last satarday.But i got a sms that installation will be there on 20th October which is too late. So please do the need to install my TV set today or tomorrow.Thank you.
    regard’s
    pradeep kumar sahoo

  15. Hi this is jagadeesan I order printer ON 14/10/17 and payment through net banking but the order is not conformed I received a single message only THAT I attached below.and I attach the payment transaction screen shot also so please help me to conform that order
    Thank u
    (We have received a request for your order with Txn ID:TX110485009798760000 and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly. In case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.)

  16. Without purchasing anything from flipkart, amount of rs. 34,948/- is been deducted from my account. Just wanted to know, who has purchased these thibgs and where are they delivered. Please assist soon as ihave registered a pilice coplaint fir the same and with bank too.

    With Kund Rwgards,
    Prashant Nair
    9764440873

  17. i have bought a lipstick from Flipkart which was delivered on 12th oct.but the product is not as described.its just horrible.i want to return this & want my money back.
    i have mail you few hours ago regarding my order OD110433732668877000 but have not get any response from your side yet.pls help me as soon as possible otherwise i will cancel my next order.this kind of unprofessionalism is not expected from Flipkart.

  18. I have ordered for mocromax doodle A3 102 battery but I have received Karbonn battery better donot buy online it is all fraud and going to complain consumer court
    Mo

  19. Flipkart
    Customer Care
    ((0 72700-35340))
    Updated Customer Care Assistant
    Your Any Complaint Resolution

    Share Your Any Complaint & transaction Problem Just Resolve your Problem

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    ((0 72700-35340))

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    Connect 24X7 Hur Complaint Resolution Center

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    Flipkart
    Customer Care
    ((0 72700-35340))
    Updated Customer Care Assistant
    Your Any Complaint Resolution

    Share Your Any Complaint & transaction Problem Just Resolve your Problem

    Customer Care Number
    ((0 72700-35340))

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    Customer Care
    ((07270035340))
    Updated Customer Care Assistant
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  20. I have made this order on 12th Now during delivery your wishmaster person told exchange product is damaged and he refused to deliver order (though the machine is very much in working condition. When I contacted your customer care executive she told me that since wish master has rejected so we cannot do anything and you have to cancel the order. You took the order on 12th and delivering today on 24th and now you are telling to cancel the order and do a fresh order now. I am ready to cancel my order Please return me MRP amount as during order period discount was available all around now who will bear that discount amount.

    Please deliver the machine else I have to look for some legal option.

    1. I have made this order Flipkart Order OD110463167034665000 on 12th Now during delivery your wishmaster person told exchange product is damaged and he refused to deliver order (though the machine is very much in working condition. When I contacted your customer care executive she told me that since wish master has rejected so we cannot do anything and you have to cancel the order. You took the order on 12th and delivering today on 24th and now you are telling to cancel the order and do a fresh order now. I am ready to cancel my order Please return me MRP amount as during order period discount was available all around now who will bear that discount amount.

      Please deliver the machine else I have to look for some legal option.

  21. order ID :- od110467395824258000 deliver not found. Last date 16-10-2017 , 18-10-2017, 24-10-2017, date for delivery last date for 24-10-17

  22. order ID :- od110467395824258000 deliver not found. Last date 16-10-2017 , 18-10-2017, 24-10-2017, date for delivery last date for 24-10-17 my content number 7888608505 jaldi answer

  23. Sir, (Order id:OD110494057344938000)
    I’m facing problems with the touch screen of my Moto c plus. When I plug in the earphone the touch not working.
    I tried as per the customer care instructions; reset factory, rebooted but no help.
    I checked Moto website comment box, moto c plus same issue happened many people’s comments, so please give replacement to another model (Moto E3 power) phone.
    I have enclosed touch problem related comments.

    Regards,
    Ramkumar.
    08807562021

  24. sir I have purchased Woodman Luxury WMLX22 Android Double Din With Inbuilt GPS Navigation System & Screen Mirroring Car Stereo (Double Din) ORDER DETAILS
    Order ID OD110432083010460000(1 item) Order Date Sun, Oct 8th ’17 5:55 PM
    Total Amount₹13,999through Bajaj Finserv No Cost EM.It iwas delivered on 10th October 2017 . But unfortunatley the volume controllers are not working from the date of installation to the car I have waited two days . I have made a phone call to flip call noresp[once received meand while my return poolicy date was ended. then finally I got online toll free number and made complaint when I see in book let user manual card no service centres are informed in the user manual . I have spend 14000/- from the beginning of the date it is not property working even thouhg I made a complaint on 28-10-2017 my complainat No is IN 1710281643165704266 . kindly solove my proble or else I will take up appropriate legal action against flip cart being a n Advocate I could not suffer when I rereceived defect product worth of 14,000/-. one correction in my email Id it is wronly mentioned as [email protected] insted of [email protected]

  25. i have bought washing machin (Order ID
    OD110274780593973000) which have 10days replacement warranty .I have raised replacement request within 10days …its been 1.5 month today you guys didn’t gave me any update..you guys are just giving me dates and not sorting out the issue ..other point is customer executive is also not polite while talking..some executive will inform that we don’t have other machine to replace ..some are saying we cant proceed refund ,some are saying we are processing your refund . you are wasting my time + money..i am calling you guys everyday and you are not even calling once ..such a poor management flipkart have..i must tell you this is not a fake complain .I request you guys to sort this problem or take that machine back ,don’t even give me refund i cant keep unused dabba at my home..
    I had a talk with technician came at my home 1st time he said there is some problem in your machine and machine can be replaceable ,for 20 days i was calling you people continuously to ask update and your reply was ‘technician didn’t gave us update yet’ and suddenly you close return request saying technician gave update ‘no problem ,customer happy’ i again had talk to technician (i have his number) he told there is some miscommunication, have not updated such thing

    after this you people are just giving me dates and promising to sort this issue but it is not getting sorted out

    if you are feeling that this complain is fake ,its not….i request you to have a proper talk to technician, definitely there is some miscommunication happened because of which i m struggling a lot

    kindly update me as soon as possible

  26. Respected flipkart,

    Redmi note 4 Mobile,which is defects in camera and ,we have raise replacement,but still not yet response from your office.and your vsisitior is also saying lie. No One given us Possitive response about my problem,pls Replace or pick these defected Items and give me other good product immediate. You have not given a replacement so please cancel this product and refund amount. Pls advice immediate.
    Message is pasted below:

    Technician Visit Scheduled: Technician Visit for Redmi Note 4 (Gold, 32 GB) with order id OD110570188659876000 has been scheduled with our authorized partner iQor Global Services India Pvt Ltd. Your service request number for the same is 962044139 and will be done by Sunday, Nov 05, 2017.

  27. I have ordered mobile Redmi Note 4 . It was delivered on 26 October 2017 . It is not working properly . It has some networking problem . I ordered different colour but different colour came . I requested you to kindly change it . My order id is OD110510822680074000. You are kindly requested to change it as soon as possible .

  28. Dear sir,

    I m Yashodhara J K. My registered mobile no. Is 9964269557 and email id is [email protected]

    I had purchased Njs slimfit jeans pant worth Rs. 1458 by making payment through my sbi credit card no. 4726426855470839 on 9th Oct 2017. SBI CREDIT CARD CUSTOMER CARE PEOPLE CONFIRMED TODAY ALSO THAT RS. 1458/- CREDITED TO OR CLAIMED BY FLIPKART ON 10TH OCT 2017 AUTHORISATION CODE O62770 AND TRANSACTION REF NO. VT172830016014460000177. EVEN IT GOT DEBITED IN MY CREDIT CARD MONTHLY STATEMENT. I HAVE ATTACHED MONTHLY STATEMENT OF MY CREDIT CARD FOR YOUR REFERENCE ALSO. YOU MAY OPEN IT BY USING ABOVE MENTIONED CREDIT CARD NUMBER. SBI CONFIRMED THAT IT IS NOT A VOID TRANSACTION. IT IS CORRECT AND TRANSACTION WAS SUCCESSFUL. As the size of pant was mismatching I returned the material also.
    SO PLEASE MAKE THE REFUND OF THAT AMOUNT AS I HAVE RETURNED THE MATERIALS. Pl treat it as my complaint and solve it immediately. PLEASE confirm me. I have sent this message through email to [email protected] also today by attaching my credit card statement.

    Yashodhara JK

  29. 11201064654896702548 of flipkart

    I RECIVED A EMPTY BOX WITHOUT PRODUCT.
    flipkart is not solving my problen from last 10 days
    I have recived a empty box , i requested for the product i was told that there team will contact me but they did not contacted yet .i have only recived a MISSED CALL OF 28 SECONDS . 40 thousand is a verry big ammount for me i have a lot of stress because of this . Sir i am a verry old coustomer of flipkart and still they are not giving me any servise . I HAVE CONSOLTED MY LAWER KNOW I HAVE TO FILE A LEGAL ACTION IF FLIPKART WILL NOT SOLVE MY PROBLEM
    JAGAT YADAV (+91 84 47 470180)

  30. I am not happy filpkart dear sir hum nay Ek shoes leya tha or wah 3/4 din may he uska Agay ka shol nikal gaya
    Or customer care may v mera koi help nahe kar raha hay
    Plz help me sir
    Mob 8210559393

  31. my order ID : OD110743298775031000 RECEIVED couple watch but some place glass broken ,
    kindly arrange to return the same and refund my amount ,

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